Best
Always recommend, so easy!
Satisfied
Thank you
Easy app to use
Easy app to use
Easy to navigate
I enjoy this app. Really easy to use and straightforward.
My Cigna
Very good
Free
About
Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.
✓View ID cards (front and back)
✓Search for care providers and compare costs
✓View and search claims
✓Manage prescriptions and refills
✓Access account balances
✓Review plan coverage details
Show original description
What users say
Summarized from real user reviews of myCigna. Based on 151K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Health & Fitness app.
Positive things
- 🚀Convenient features
- 👍User-friendly interface
- 💡Electronic ID cards
- 🚀Detailed claim breakdowns
Negative things
- 🐛Login issues
- 🐛Outdated provider information
- 🐛Clunky navigation
- 🐛Inconsistent app functionality
+1
What's New in myCigna
7.28.0
August 26, 2026
- Siri integration - Minor enhancements and bug fixes
Charts
User reviews
Developer apps
User experience
🐞
Reported Bugs
4 issues
App crashing on new devices
Biometric login not working
✨
Requested Features
4 requests
Ability to view previous year's deductible/out-of-pocket data
Feature
Physician credential information
Feature
FAQ
What does the myCigna app do?
The myCigna app provides Cigna customers with a secure and convenient way to access their health insurance information. Users can view ID cards, find care providers, manage claims, refill prescriptions, and review their plan coverage and account balances.
What are the key features of the myCigna app?
Key features include quick access to ID cards (front and back), the ability to search for doctors, dentists, and pharmacies within the Cigna network, viewing and searching past and recent claims, managing prescriptions, and reviewing plan details like deductibles and what's covered.
Is the myCigna app free to use?
Yes, the myCigna app is free to download and use. As it is designed for Cigna customers, there are no in-app purchases or subscription fees associated with accessing its core features.
Who can use the myCigna app?
The myCigna app is exclusively for existing Cigna customers. You must have an active Cigna health insurance plan to log in and utilize the app's features. Availability of certain features may depend on your specific coverage.
What are some common use cases for the myCigna app?
Common use cases include quickly showing your ID card at a doctor's office, finding a specialist in your network, checking the status of a recent claim, refilling a prescription before it runs out, or understanding what your health plan covers for a specific service.
