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myCigna

myCigna

by Cigna Corporation

151K ratings
1081 reviews
#42 in free Health & Fitness
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • December 14, 2012
  • September 9, 2026

Features

Developer

Cigna Corporation
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📉no. 42
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About

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

✓View ID cards (front and back)
✓Search for care providers and compare costs
✓View and search claims
✓Manage prescriptions and refills
✓Access account balances
✓Review plan coverage details
Show original description

What users say

Summarized from real user reviews of myCigna. Based on 151K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Convenient features
  • 👍User-friendly interface
  • 💡Electronic ID cards
  • 🚀Detailed claim breakdowns

Negative things

  • 🐛Login issues
  • 🐛Outdated provider information
  • 🐛Clunky navigation
  • 🐛Inconsistent app functionality
See all reviews

What's New in myCigna

7.29.0

September 9, 2026

- Enhanced security with passkey functionality - Minor enhancements and bug fixes

Charts

Top Free

📉 42-3

Health & Fitness

This app dropped -3 positions in Health & Fitness chart.

Last updated on September 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Downloaded then deleted.

Downloaded the app because the website is useless. The app is useless too. You can’t even see your ID cards or any claims, what is the point of this app? Maybe for people who need to find specific providers and stuff it is helpful but not for people who need it for practical everyday purposes like pulling up your ID card. I found no useful information on it.
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MMiko25MMiko25

Ramon

All good
ramon0407ramon0407

Excelente

Muy bueno y confiable 100 de 100
Carli PérezCarli Pérez

BEST PLAN

Download to keep everything together!! 😁
cocoashellecocoashelle

Cigna is BEST!

Easy to use but if you find yourself needing help, their customer support is TOP NOTCH!
portamellonsportamellons
See 1076 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashing on new devices

Bug

Biometric login not working

Bug

Inability to change address in the app

Bug

Keyboard issues when typing in the app

Bug
✨

Requested Features

4 requests

Ability to view previous year's deductible/out-of-pocket data

Feature

Physician credential information

Feature

24/7 live chat support

Feature

Status updates for pre-authorization requests

Feature

FAQ

What does the myCigna app do?

The myCigna app provides Cigna customers with a secure and convenient way to access their health insurance information. Users can view ID cards, find care providers, manage claims, refill prescriptions, and review their plan coverage and account balances.

What are the key features of the myCigna app?

Key features include quick access to ID cards (front and back), the ability to search for doctors, dentists, and pharmacies within the Cigna network, viewing and searching past and recent claims, managing prescriptions, and reviewing plan details like deductibles and what's covered.

Is the myCigna app free to use?

Yes, the myCigna app is free to download and use. As it is designed for Cigna customers, there are no in-app purchases or subscription fees associated with accessing its core features.

Who can use the myCigna app?

The myCigna app is exclusively for existing Cigna customers. You must have an active Cigna health insurance plan to log in and utilize the app's features. Availability of certain features may depend on your specific coverage.

What are some common use cases for the myCigna app?

Common use cases include quickly showing your ID card at a doctor's office, finding a specialist in your network, checking the status of a recent claim, refilling a prescription before it runs out, or understanding what your health plan covers for a specific service.