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Cigna Wellbeing™

Cigna Wellbeing™

by Connecticut General Life Insurance Company

90 ratings
95 reviews
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • July 10, 2017
  • July 6, 2026

Developer

Connecticut General Life Insurance Company
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About

This app provides a centralized platform for managing health information, accessing medical professionals, and engaging in wellness programs. It offers telehealth services, counseling, assessments, and trackers to support lifestyle changes and improve overall well-being.

✓Global Telehealth consultations
✓International Employee Assistance Program
✓Health and well-being assessments
✓Personality and lifestyle focus discovery
✓Guided health and lifestyle programs
✓Health data trackers (BMI, blood pressure, etc.)
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What users say

Summarized from real user reviews of Cigna Wellbeing™. Based on 90 reviews and a 1.4/5 average, it highlights the 2 positives and 15 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • ✅Successful video consultations when app functions
  • 📱Convenient telehealth access for remote consultations

Negative things

  • 🐛Login failures and credential rejection issues
  • 🐛Frequent app crashes and freezes
  • ❌'Something went wrong' errors on core functions
  • 🔄Constant logout requiring re-authentication
  • 📱Poor UI/UX design and navigation
  • ⚠️Inconsistent performance across devices
  • 🔐No biometric authentication (Face ID/Touch ID)
  • 📋Missing policy and benefit information display
  • 💬Lack of doctor messaging/follow-up features
  • 🕐Timezone confusion for appointment scheduling
  • 🔒Incompatible with Apple strong passwords
  • 📞Unreliable telehealth appointment joining
  • 🎯Appointment booking confirmation unclear
  • 🚫Separate form required outside app for callbacks
  • ⚙️Password limited to 12 characters and letters/numbers only
See all reviews

What's New in Cigna Wellbeing™

4.3.9

July 6, 2026

This version includes technical enhancements.

User reviews

Most RecentHighest RatedLowest Rated

It’s so bad you cannot even log in

Very poor
Marta SegoneMarta Segone

Login button not accessible

On the login page, the login button is at the bottom of the page and on my phone (iPhone 12 Pro) is not visible. I cannot access it. Please advise. Thanks
Mike13KMike13K

App is a joke..why even put something like this out??

The latest update has the login button below the screen so you cant even hit the button to login.. makes me want to change my policy app is so bad. Better to not even have an app than to release something so pathetic.
deeej513deeej513

Terrible

Formatted so can’t login—the button is completely off screen
NCMichaelNCMichael

Useless

Cannot log in because the log in button does not fit on iPhone screen
edge/planetedge/planet
See 90 more reviews

Developer apps

myCigna
myCigna

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Cigna Envoy®
Cigna Envoy®

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(297)

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Cigna Health Benefits
Cigna Health Benefits

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(152)

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Global Fitness Challenge
Global Fitness Challenge

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Apps & Activities
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See developer apps

User experience

🐞

Reported Bugs

20 issues

Login button positioned below screen on some devices

Bug

App freezes after entering OTP

Bug

Crashes when attempting to join video calls

Bug

Crashes when entering phone number for scheduling

Bug

App crashes on startup after login

Bug

Login credentials accepted on website but rejected in app

Bug

Appointment scheduling loops without completing

Bug

Telehealth join function stuck on 'connecting'

Bug

App crashes mid-consultation

Bug

Terms & Conditions checkboxes off-screen on small devices

Bug

Crashes on iOS 15.6 and other iOS versions

Bug

Crashes when selecting appointment time slots

Bug

MFA incompatibility preventing app access

Bug

Form field auto-jump during input

Bug

Inconsistent login error messages

Bug

App opens wrong interface (Cigna Envoy instead of Wellbeing)

Bug

Missing schedule consultation button after update

Bug

Security question duplication in password reset

Bug

Confirmation email not arriving during registration

Bug

Contact us link non-functional

Bug
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Requested Features

15 requests

Face ID/Touch ID biometric login

Feature

Remember login credentials functionality

Feature

Policy information and digital wallet integration

Feature

Benefit information access within app

Feature

Claims submission capability

Feature

Doctor messaging and follow-up communication

Feature

Prescription download and printing

Feature

Email communication with doctors

Feature

Appointment confirmation in device calendar

Feature

Clear timezone display for consultations

Feature

Screen rotation support

Feature

Dark mode option

Feature

Dependent member invite functionality

Feature

Assessment progress tracking

Feature

Support contact information in app

Feature

FAQ

What does the Cigna Wellbeing app do?

The Cigna Wellbeing app offers a comprehensive approach to health and wellness. It allows users to connect with doctors via telehealth, access confidential counseling services, complete health assessments, discover their personality focus, and track various health metrics. The app aims to empower users to take control of their health and make positive lifestyle changes.

What are the key features of the Cigna Wellbeing app?

Key features include Global Telehealth for connecting with doctors via phone or video, an International Employee Assistance Program for 24/7 counseling, health and well-being assessments to identify areas for improvement, a 'Focus' feature to understand personality types and their impact on health, guided Health & Lifestyle Programs, and Trackers for monitoring health numbers like BMI, blood pressure, and sleep.

Is the Cigna Wellbeing app free to use?

Based on the provided information, the app is offered for free. However, access to certain features like Global Telehealth and the Employee Assistance Program may be dependent on your specific plan design.

Who is the target audience for the Cigna Wellbeing app?

This app is designed for individuals who want to proactively manage their health and well-being. It is particularly beneficial for those seeking convenient access to medical advice, support for lifestyle changes, and tools to monitor their health progress, whether at home, work, or on the go.

What kind of health data can I track with this app?

The app allows you to track a variety of health numbers all in one place. This includes metrics such as BMI, cholesterol levels, blood pressure, blood sugar, and sleep information. These trackers can be integrated with your assessment activities to monitor progress effectively.