What a joke
The worst app you can find in appstore. Ui from 2000s, a lot of functionality doesn’t work for years….real shame
Amazing Insurance, Worst App
This is one of the worst app experiences across all apps in any industry
Minimalist app
Good enough to submit and track claims. Absolutely useless to understand benefits and coverage. Broken navigation and incomplete results when tracking deductibles. Outdated interface and poorly designed navigation. Redirects to the main website are useless, as there is no SSO and the credentials don’t work for cross-authentication, requiring separate user ids. Bad experience overall, but minimally useful for submitting claims
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Response from developer
Hello Alejandro. I care about your healthcare experience and would appreciate an opportunity to look into the issues you are experiencing with the mobile app. Please send me an email at LetUsHelpU@CignaHealthcare.com and include your App Store username so I can connect you with a customer care advocate. -Martin
App interface is terrible
Buttons dont work you cant book a time slot for a doctor consultation it glitches and freezes, completely unusable. Very slow to respond
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