Comparison

Aetna International vs Cigna Envoy®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aetna International

Securely access your health benefits, submit and track claims, and find in-network providers globally. Manage your healthcare information and policy details easily from your mobile device.

Highlights
  • Submit claims easily
  • Track existing claims
  • Search for providers and facilities
  • View policy details
  • Access benefits information
Features
Read full description

The Aetna International Mobile app helps you stay on top of your health care whenever and wherever it works for you. With just a few taps, you'll have secure access to your benefits information and be able to: • Submit claims without needing to download or print forms • Update and track your existing claims • Search for in-network care providers and facilities by city and country • View your policy details and plan information Manage your health care in one easy place with the Aetna International Mobile app. You can log in using the same username and password that you use to access your secure member website.

About

Cigna Envoy®

Manage your health benefits and submit claims on the go with this app designed for Cigna Global Health Benefits customers. Access features like provider search, ID cards, and secure messaging to stay on top of your healthcare needs worldwide.

Highlights
  • Submit and view claims
  • View and print ID cards
  • Find healthcare providers
  • Multi-language support
  • Secure messaging
  • Pharmacy access
Read full description

The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers. For myCigna users, please download the myCigna app. The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go. Key features: • Registration and option to enable two-factor authentication • Multiple languages allowing you to choose your preferred language • Submit and view your claims • View and Print ID cards for the entire family • Find health care providers and facilities • Pharmacy Access • Contact Cigna through a secure mailbox

Screenshots

Aetna International4 screens
Cigna Envoy®4 screens

Verdict

The call

The clearest difference is rating: Aetna International at 3.0 against Cigna Envoy®'s 1.7. Aetna International also leads on update cadence (monthly vs every 2 months). Cigna Envoy®'s advantage is ratings volume (313 vs 5). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Aetna International holds the better App Store score, 3.0 against 1.7. That said, the two scores are not equally well evidenced: Cigna Envoy® has 313 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 3% of Aetna International's written reviews are positive against 7% of Cigna Envoy®'s, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Aetna International ships an update monthly, Cigna Envoy® every 2 months. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

Scorecard3 real differences · 7 level
Aetna International versus Cigna Envoy®: the parameters behind the verdict, then further details
ParameterAetna InternationalCigna Envoy®
PriceFreeFree
Rating3.0 (5 ratings) — better1.7 (313 ratings)
Positive reviews2.7% of reviews6.9% of reviews — better
Number of ratings5313 — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size80 MB50 MB
Age rating12+4+
DeveloperAetna Inc.Cigna Corporation

Customer experience

Aetna International

All ratings5 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews73 reviews
Positive2.7%
Neutral2.7%
Negative94.5%

Cigna Envoy®

All ratings305 ratings
Positive15.7%
Neutral5.6%
Negative78.7%
Written reviews231 reviews
Positive6.9%
Neutral6.1%
Negative87.0%

Bugs and requests

Aetna International

Not enough reviews yet to summarise bugs or requests.

Cigna Envoy®

Reported bugs

3 issues
  • App fails to load past the loading screen
  • Secure email feature not functioning properly
  • Inconsistent behavior when submitting claims

Requested features

4 requests
  • Add biometric login (e.g., Face ID, Touch ID)
  • Improve claims tracking and status updates
  • Integrate with digital wallets for insurance cards
  • Provide more detailed plan and coverage information

In-app purchases

None

Aetna International

No in-app purchases

None

Cigna Envoy®

No in-app purchases

Questions

Is Aetna International free?
Aetna International is free to download, with no in-app purchases.
Is Cigna Envoy® free?
Cigna Envoy® is free to download, with no in-app purchases.
Which has better reviews, Aetna International or Cigna Envoy®?
Aetna International is rated higher. Aetna International averages 3.0 out of 5 from 5 ratings, while Cigna Envoy® averages 1.7 from 313 ratings.
Do Aetna International or Cigna Envoy® have ads?
Neither Aetna International nor Cigna Envoy® shows ads.
Which is updated more often, Aetna International or Cigna Envoy®?
Aetna International ships an update monthly, and Cigna Envoy® every 2 months. Most recently, Aetna International was updated on November 6, 2026 and Cigna Envoy® on November 8, 2026.

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