MembersWorld by Bupa Global

MembersWorld by Bupa Global

by Bupa

122 ratings
66 reviews
Free

Details

Released
June 10, 2020
Updated
October 27, 2026

Features

MembersWorld by Bupa Global screenshot #1 for iPhone
MembersWorld by Bupa Global screenshot #2 for iPhone
MembersWorld by Bupa Global screenshot #3 for iPhone
MembersWorld by Bupa Global screenshot #4 for iPhone
MembersWorld by Bupa Global screenshot #5 for iPhone
MembersWorld by Bupa Global screenshot #6 for iPhone
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About

Manage your Bupa Global health insurance policy on the go. Submit and track claims, request pre-authorisations, and access virtual consultations with doctors 24/7. Stay connected with secure messaging and access digital membership cards and policy documents.

✓Process and track claims
✓Request pre-authorisation
✓Global virtual consultations 24/7
✓Secure messaging with support
✓Digital membership cards
✓View policy documents
✓Manage payments and account details
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What users say about MembersWorld by Bupa Global

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What's New in MembersWorld by Bupa Global

2.0.14

October 27, 2026

General updates

User reviews

Passwords broken

The app doesn’t allow you to type a password on the Apple app. No keyboard appears. I can’t find any other way to contact you to tell you this!

Good, but could be better

First of all thank you for creating this app which makes it easy to access Bupa services.

I have tried several times to use the in-app chat functionality but it never worked.

I have tried both pressing "Message us" from More > Contact Us as well as "Help and support" from the main screen. Using either approach whenever I tap the relevant button nothing visible happens.
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Has never worked

Extremely frustrating app that never logs in

Worst app ever you are going to waste your lif trying to do anything and worst support too

One big joke.

App used to be good

I used to find the happy very easy to log into and use. Now I have to retype my username and password every single time, it doesn’t seem to accept passwords stored on my phone and I actually have to remember it. Makes me not want to use the app if I can avoid it.

Developer apps

User experience

🐞

Reported Bugs

15 issues

App thinks user is a first-time user every time

Bug

App crashes right after logging in

Bug

App crashes when submitting forms

Bug

FaceID/PIN entry is broken, causing a loop

Bug

App crashes as soon as you put in email and password

Bug

App closes as soon as logged in on iPhone 13

Bug

App crashes on startup

Bug

App crashes when clicking 'get started'

Bug

App restarts when switching away

Bug

App does not accept membership number

Bug

App does not show login screen

Bug

App does not accept comma for decimals, only dot

Bug

App does not accept anything to the right of the decimal point for claim amounts

Bug

App is not designed for hospitalisation claims

Bug

App malfunctions and cannot submit forms

Bug
✨

Requested Features

8 requests

Add Face Recognition for quicker access

Feature

Add Face ID support for logging in

Feature

Add a feature for recurring claims

Feature

Improve claim submission for hospitalisation

Feature

Allow saving 'pay to account' info

Feature

Improve date input for claims

Feature

Allow dot separator for decimals in claim amount

Feature

Open iPad version in landscape view

Feature

FAQ

Does MembersWorld have ads?

No, MembersWorld does not contain advertisements.

What is the rating for MembersWorld?

MembersWorld has a rating of 4.5 stars based on 122 ratings.

Is MembersWorld available on Android devices?

Based on the provided information, MembersWorld is currently only supported on iPhone devices.

How often is MembersWorld updated?

The latest version of MembersWorld is 2.0.14, and it was last updated on October 27, 2026.

What are the main issues users report with MembersWorld?

User reviews indicate frequent issues such as constant login requirements, slow performance, frequent crashes, and registration problems.

What do users like most about MembersWorld?

Positive user feedback highlights the app's ease of use for claims, intuitive interface, convenience for pre-authorisations, and quick claim submission.

Can I access virtual consultations with MembersWorld?

Yes, MembersWorld offers unlimited virtual consultations with doctors 24/7 through a partnership with Teladoc Health, available in multiple languages.

What is the age rating for MembersWorld?

MembersWorld has an age rating of 4+, making it suitable for younger users and families.