Worst app ever you are going to waste your lif trying to do anything and worst support too
One big joke.
App used to be good
I used to find the happy very easy to log into and use. Now I have to retype my username and password every single time, it doesn’t seem to accept passwords stored on my phone and I actually have to remember it. Makes me not want to use the app if I can avoid it.
Registration fail
I’m already registered, however the app thinks differently. So I tried re-registering and successfully verified my email, only to find a pop-up window telling me to try again. Not very helpful! Strange because ‘My Bupa’ app for dental insurance works fine.
Useless updated that ruined functionality
The most recent update to change the UI of the update completely ruined its functionality by forcing you to manually sign in every single time you launch the app (which defeats the whole point of an app!). This needs to be fixed/reverted immediately. Not to mention the new UI’s elements are too big and chunky. Dissatisfied with the current state of the app - it should just be rolled back to the previous version and would be a 5 star rating.
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New latest update is horrible
The app was perfect and fast previously, after the upgrade its very slow and so not user friendly as it was. Hope you do something about it
