MembersWorld by Bupa Global

MembersWorld by Bupa Global

by Bupa

122 ratings
64 reviews
Free

Details

  • Released
  • Updated
  • June 10, 2020
  • July 20, 2026

Features

MembersWorld by Bupa Global screenshot #1 for iPhone
MembersWorld by Bupa Global screenshot #2 for iPhone
MembersWorld by Bupa Global screenshot #3 for iPhone
MembersWorld by Bupa Global screenshot #4 for iPhone
MembersWorld by Bupa Global screenshot #5 for iPhone
MembersWorld by Bupa Global screenshot #6 for iPhone
๐Ÿ–ผ๏ธGet Icon
Iconsโ†˜๏ธŽ

About

Easily manage your international health insurance policy on the go. Submit and track claims, request pre-authorisations, and access virtual consultations with doctors 24/7. Stay connected with secure messaging and access your membership details anytime.

โœ“Process and track claims
โœ“Request pre-authorisation
โœ“Global virtual consultations 24/7
โœ“Secure in-app messaging
โœ“View digital membership cards
โœ“Access policy documents
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What users say

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What's New in MembersWorld by Bupa Global

2.0.9

July 20, 2026

Logging Updates Security Updates

User reviews

Has never worked

Extremely frustrating app that never logs in

Worst app ever you are going to waste your lif trying to do anything and worst support too

One big joke.

App used to be good

I used to find the happy very easy to log into and use. Now I have to retype my username and password every single time, it doesnโ€™t seem to accept passwords stored on my phone and I actually have to remember it. Makes me not want to use the app if I can avoid it.

Registration fail

Iโ€™m already registered, however the app thinks differently. So I tried re-registering and successfully verified my email, only to find a pop-up window telling me to try again. Not very helpful! Strange because โ€˜My Bupaโ€™ app for dental insurance works fine.

Useless updated that ruined functionality

The most recent update to change the UI of the update completely ruined its functionality by forcing you to manually sign in every single time you launch the app (which defeats the whole point of an app!). This needs to be fixed/reverted immediately. Not to mention the new UIโ€™s elements are too big and chunky. Dissatisfied with the current state of the app - it should just be rolled back to the previous version and would be a 5 star rating.
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Developer apps

User experience

๐Ÿž

Reported Bugs

15 issues

App thinks user is a first-time user every time

Bug

App crashes right after logging in

Bug

App crashes when submitting forms

Bug

FaceID/PIN entry is broken, causing a loop

Bug

App crashes as soon as you put in email and password

Bug

App closes as soon as logged in on iPhone 13

Bug

App crashes on startup

Bug

App crashes when clicking 'get started'

Bug

App restarts when switching away

Bug

App does not accept membership number

Bug

App does not show login screen

Bug

App does not accept comma for decimals, only dot

Bug

App does not accept anything to the right of the decimal point for claim amounts

Bug

App is not designed for hospitalisation claims

Bug

App malfunctions and cannot submit forms

Bug
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Requested Features

8 requests

Add Face Recognition for quicker access

Feature

Add Face ID support for logging in

Feature

Add a feature for recurring claims

Feature

Improve claim submission for hospitalisation

Feature

Allow saving 'pay to account' info

Feature

Improve date input for claims

Feature

Allow dot separator for decimals in claim amount

Feature

Open iPad version in landscape view

Feature

FAQ

What can I do with the Bupa Global MembersWorld app?

The app allows you to easily manage your Bupa Global health insurance policy. You can submit and track claims, request pre-authorisations for medical treatments, and access virtual consultations with doctors through Global Virtual Care. It also provides features for messaging Bupa Global, viewing digital membership cards, and accessing policy documents.

How do I use the virtual care feature?

The app partners with Teladoc Health to offer virtual consultations with a global network of doctors. You can request these consultations 24/7 via video or telephone, with unlimited access and multiple language options available. This feature is designed to provide convenient medical advice and support wherever you are.

Is the Bupa Global MembersWorld app free to use?

Yes, the app is free to download and use. However, to access its full features and manage your Bupa Global policy, you must be an existing Bupa Global member. There are no in-app purchases or advertisements mentioned.

Can I access my membership details offline?

Yes, you can view your membership cards for everyone on the policy even when you are not connected to the internet. This ensures you always have access to your important membership information, even in areas with limited connectivity.

Who is eligible to use this app?

To use the Bupa Global MembersWorld app, you must be a current Bupa Global member. The app is designed specifically for policyholders to streamline the management of their international health insurance.