Document access
Painful process just to view documents. Why do I have to reset password? The password reset doesn’t work either!
Pretty useless really
Can’t do anything with the app - all the links don’t work - nothing is personalised, waste of time.
Cannot log in
The keyboard is not working so I can’t log in
Documents hunt
I love Bupa… however… where the heck are documents stored? I get an email saying I’ve been sent a document and to look on the website or app, so log in then cannot find them anywhere! Nightmare
Requires a lot of improvement
After completing a lengthy questionnaire, having just installed the app, 30% of it was wiped out for an unknown reason and I had to complete again. I followed the links to several articles and none of them downloaded due to a 500 internal server error. There is no Back button. It does not inspire me either confidence. What a waste of time and money. I expected better of BUPA.
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