Could be better
1. Biometric login is pointless because you can’t set it to automatically login. You click a button which is the same hassle as clicking login since it already stores your passcode. 2. Automation recipes only alert you in a useful way if you have a single recipe. More than one and you get the same generic message telling you a recipe has triggered but not which one. 3. An advert now dominates the screen with no way to remove it. 4. The number of clicks to part set has increased from 2 to 3. 5. Waiting for the log to display is an exercise in patience. In summary this is an app that would benefit from a good UX Designer.
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Thank you
You brought back the swipe function to access different zones quickly. Thank you for listening to the users and reinstating this.
Modern update
Great update
Terrible UX
Latest update moves away from mobile-friendly swipe gestures between properties / alarms to a big-screen style of small menus and scrolling. Big step backwards, miss-click the selection menu several times before getting to the right location. Alarm system is fine, app needs redesigning.
Unreliable app
Only had the alarm approx a year, we changed wi do provider not knowing how much it would cost just for the alarm installer guy to come and take 5mins to charge us nearly £100, this happened again as had to change back so he charged the same again as app dropped out another nearly £100 in two weeks, now the alarm guy thinks as our app has randomly stopped connecting with the panel he has to come again and pay £100 but I’m not doing that, wish we’d never got this Alarm the app has been so unreliable! Rubbish when you need reliability for your alarm!
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