Change not always better
I do find the latest layout very confusing. It used to be such a user friendly app!
Mostly offline
Most of the time the app shows our heating and wall thermostat as being offline. Going through the time-consuming process is usually futile.
We have a (installer-provided) booster.
There seems to be no way to update device firmware (assuming it could be improved by firmware) so I can’t see how it can be rectified.
We have good WiFi coverage across the house and other IoT devices such as dishwasher are fine.
Hive are the known name in this field but really, look elsewhere. The product is terrible.
Some time later: Despite various updates (eg dark mode!), still no reliable app. Focus on the “what’s important” issues, not adding bling (avoiding a colloquial).
I have no idea how the app is showing so high as most of the reviews seem to be 1 or 2 stars!
It’s all well and good having some poor person replying to bad reviews saying they’d like to take a look and to contact support but with each issue fixed, a new automated build test should be created so the issue doesn’t happen again. Just fixing an issue for an individual isn’t useful long term and must drain the support team.
We have a (installer-provided) booster.
There seems to be no way to update device firmware (assuming it could be improved by firmware) so I can’t see how it can be rectified.
We have good WiFi coverage across the house and other IoT devices such as dishwasher are fine.
Hive are the known name in this field but really, look elsewhere. The product is terrible.
Some time later: Despite various updates (eg dark mode!), still no reliable app. Focus on the “what’s important” issues, not adding bling (avoiding a colloquial).
I have no idea how the app is showing so high as most of the reviews seem to be 1 or 2 stars!
It’s all well and good having some poor person replying to bad reviews saying they’d like to take a look and to contact support but with each issue fixed, a new automated build test should be created so the issue doesn’t happen again. Just fixing an issue for an individual isn’t useful long term and must drain the support team.
Show more
Not been able to get mine working. I have to turn it of and on by the main switch which is a pain.
As I have terminal long and liver cancer
Heating schedule no longer visible on iPhone 8
Help! My heating schedule is no longer visible on my iPhone 8 screen? This happened suddenly a few weeks ago. I can use the boost tab, manual tab ok. Got central heating engineer out today and he logged into my account from his iPhone and he had visibility of the schedule at the bottom of his screen. I’ve tried logging out, deleting app and reinstalling, turning system off. I can’t adjust schedule from my phone when out the house etc. Can you offer a fix?
Show more
IPHONE SE
If you’re on an SE, if you turn Settings/Display to Standard (most users have this on large), you can just about access the Advance and Access buttons.
