One of the worst apps I used or have ever used
Disappointing access to this app. Sometimes it works but mostly it doesn’t. Freezes/glitches or logs you out just as you go to redeem a reward esp in Caffè Nero. Therefore instead of being a reward it’s stressful.
Dennis
Nice 3+ Three page ..only wish I won the prize giveaway
Sulli
Very good
Best customer service
App is great
Best customer service
App is great
Terrible app
The app is for getting rewards if you are with three. I get the £2 (was £1 before) Caffè Nero coffee every week. Before the latest update, I could capture the screen for the reward qr code so that I could scan the code when I was in the store as there is often no network.
It doesn’t work anymore.
So then I have to get the code ready using the app before I walk into the store. And oftentimes, the app just logs me out for no reason, given that I have kept the app active and screen on the whole time.
Today it happened again. I kept the app open while queuing. Didn’t dare to use my phone for something else. Stayed on the qr code page throughout. Just when it was my turn, when I tried to scan the code, it suddenly logged me out! I again struggle to get signal in the store to find the code. The staff was waiting , the coffee was waiting , a whole queue was waiting. The gentleman behind me even said he could pay for my coffee. Very embarrassing.
Who designed the app ???!
My three contract ends next month (will never be with three again) so I won’t be using the app anymore.
Today’s terrible experience has led me to leave this comment.
It doesn’t work anymore.
So then I have to get the code ready using the app before I walk into the store. And oftentimes, the app just logs me out for no reason, given that I have kept the app active and screen on the whole time.
Today it happened again. I kept the app open while queuing. Didn’t dare to use my phone for something else. Stayed on the qr code page throughout. Just when it was my turn, when I tried to scan the code, it suddenly logged me out! I again struggle to get signal in the store to find the code. The staff was waiting , the coffee was waiting , a whole queue was waiting. The gentleman behind me even said he could pay for my coffee. Very embarrassing.
Who designed the app ???!
My three contract ends next month (will never be with three again) so I won’t be using the app anymore.
Today’s terrible experience has led me to leave this comment.
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Great company
Been with three a good number of years now, and I can honestly say I have enjoyed every minute of it, first class company good communication, great staff highly recommend. Always available to give helping hand.
