Archived App (Last seen on 10 Apr 2025)
This is an archived listing of the app previously available on the App Store.
This app assists Three Broadband customers with troubleshooting their internet service. It facilitates quick information sharing with support agents, helps diagnose internal or external issues, and allows for temporary hub access with consent. Users can also share photos of their setup to expedite problem resolution.
21.09.07
September 8, 2021
update to support Twilio library changes.
Three Broadband Support is designed to help Three Broadband customers troubleshoot their internet service. It allows for quick information sharing with customer care agents and helps diagnose issues.
Yes, with your explicit consent, the app can grant temporary access to your hub for configuration changes. This feature is only available while the app is open and requires your permission.
The app quickly shares relevant information with customer care agents, reducing the time needed to diagnose problems. It can also help identify whether issues are internal or external to your service.
Yes, Three Broadband Support includes a photograph tool that allows you to share images of your hub setup with the customer care agent.
Yes, the app is available for free download and use for Three Broadband customers.
Three Broadband Support is available for iPhone, iPad, and iPod devices.
The app was last updated on September 8, 2021, with version 21.09.07. Update frequency can vary based on developer releases.
No, Three Broadband Support does not contain advertisements.
