One of the worst apps I used or have ever used
Disappointing access to this app. Sometimes it works but mostly it doesn’t. Freezes/glitches or logs you out just as you go to redeem a reward esp in Caffè Nero. Therefore instead of being a reward it’s stressful.
Dennis
Nice 3+ Three page ..only wish I won the prize giveaway
Sulli
Very good
Best customer service
App is great
Best customer service
App is great
Terrible app
The app is for getting rewards if you are with three. I get the £2 (was £1 before) Caffè Nero coffee every week. Before the latest update, I could capture the screen for the reward qr code so that I could scan the code when I was in the store as there is often no network.
It doesn’t work anymore.
So then I have to get the code ready using the app before I walk into the store. And oftentimes, the app just logs me out for no reason, given that I have kept the app active and screen on the whole time.
Today it happened again. I kept the app open while queuing. Didn’t dare to use my phone for something else. Stayed on the qr code page throughout. Just when it was my turn, when I tried to scan the code, it suddenly logged me out! I again struggle to get signal in the store to find the code. The staff was waiting , the coffee was waiting , a whole queue was waiting. The gentleman behind me even said he could pay for my coffee. Very embarrassing.
Who designed the app ???!
My three contract ends next month (will never be with three again) so I won’t be using the app anymore.
Today’s terrible experience has led me to leave this comment.
It doesn’t work anymore.
So then I have to get the code ready using the app before I walk into the store. And oftentimes, the app just logs me out for no reason, given that I have kept the app active and screen on the whole time.
Today it happened again. I kept the app open while queuing. Didn’t dare to use my phone for something else. Stayed on the qr code page throughout. Just when it was my turn, when I tried to scan the code, it suddenly logged me out! I again struggle to get signal in the store to find the code. The staff was waiting , the coffee was waiting , a whole queue was waiting. The gentleman behind me even said he could pay for my coffee. Very embarrassing.
Who designed the app ???!
My three contract ends next month (will never be with three again) so I won’t be using the app anymore.
Today’s terrible experience has led me to leave this comment.
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Great company
Been with three a good number of years now, and I can honestly say I have enjoyed every minute of it, first class company good communication, great staff highly recommend. Always available to give helping hand.
Fantastic
Wonderful offers and user friendly app!
Sort the app out! Been years and ita still the same!!!
Sort it out!!!
Never works
Worst app in the world it barely ever works
A data harvesting exercise that insults its users
Obviously the point of this app is to profile your purchases, habits, location etc. It has become increasingly aggressive about coercing you to enable GPS. It used to have some defect offers but has recently become a shambles. The price of a Cafe Nero coffee doubled, making it barely worth bothering with. Other offers are refused by merchants who have left the scheme without Three knowing or updating the app. When this happens not only have you wasted your time going there or money paying full price, the voucher has now been activated and can not be used elsewhere. To add insult to injury developers have now blocked screenshots while the app is running (without notifying users) meaning that when the app crashes, as it regularly does, you are left in the embarrassing situation of standing at the checkout unable to call back the voucher you know was on your screen moments ago. Time to change provider!
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No reward code + errors
The most useless reward App I’ve ever used half the time they don’t have the reward codes if they have reward codes they have errors on the main screen and you can’t access the reward codes so what’s the point of having all this app? Extremely useless.
Can’t ever log in
Great offers on here, good luck getting into the app though. Even if you put in the correct email and password it’ll tell you you don’t have an account. If it functioned well Tf be great
S
Been three customers for over 10 years can’t be more happier the service I received from three
Rewards never work
Rewards never work. Constant error messages. O2 priority much better. At least their offers work.
No working
Your app does not load options for choices. Does not work properly. Check your server
Slow log in
Bit of a pain to log in. Face ID worked but said I tried too many times and had to send multiple codes..
Rewards
When you click to get the cinema ticket reward it says you’ve already claimed . Absolute rubbish
App great and instore support excellent
In store support has always be excellent and they go out of their way to assist.
Great Offers
Continues to send great offers on a weekly basis. Looking forward to winning the Brazil holiday for 4.
Needs to improve!
Linked rewards either expire without notice or simply don’t work! When following instructions to get rewards you end up going round in circles ending up with nothing! I’ll be looking at alternative network options, thank you Three!
Numerous login failures
Dreadful app. Always an error message when logging in and when you ask to send a passcode that doesn’t work either. Waste of time. Also, the deals aren’t great.
