Attaching receipts is a nightmare
I thought making my claim through the app would be easy but has been more faff than I expected. Taking a photo of your receipt/invoice through the app is pointless as the app then complains the photo is too large which the user has no control over. The app should resize the image to get around this.
I then had to go to my laptop to convert the picture to pdf which the app would still not accept. It seems to just hang when I try to attach that. Not the seamless experience I hoped for
I then had to go to my laptop to convert the picture to pdf which the app would still not accept. It seems to just hang when I try to attach that. Not the seamless experience I hoped for
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App broken
App update broke the app crashes on launch now
Bupa
Great service and well worth the money. The staff are excellent to desk with and speak too.
Great service
Spoke to a lovely nurse who was incredibly helpful and set me up for a referral with no fuss. Felt very reassured
Shockingly bad
Absolute rubbish pure frustration, designed to make it so difficult to make a claim you don’t bother. Shame on you Bupa! Logs you out when upload photo, won’t accept a normal size photo. Stops working. Rubbish







