Unprofessional
Extremely unprofessional. I asked for a male cleaner twice as my brother is living alone and more comfortable with a male cleaner and they keep on providing a female cleaner any way.
Misleading annual subscription
I like their services but their annual subscription is incredibly misleading and they bill you a full month in advance despite the app stating the billing date is the next month. Won’t be using them again given deceptive practices
Avoid!!
We’ve had a few services and the gardening team did a good job. We’ve had 2 cleaners however and they were terrible. I raised a complaint on the second time as we had pad for 4 hours, whilst the cleaner stayed for 2! They completely missed areas (like the toilet!!) and I had to book another cleaner a few days later (elsewhere)
Customer service were extremely poor, I was offered an £18 refund due to the time they had spent cleaning (an hour refund) and £10 credit. I would expect something a little more after spending £80 on the service. Avoid!!
Customer service were extremely poor, I was offered an £18 refund due to the time they had spent cleaning (an hour refund) and £10 credit. I would expect something a little more after spending £80 on the service. Avoid!!
Show more
too many calls
it’s a nightmare. after ordering cleaning once, they will call you a thousand times with promotions, confirmations, feedback, etc
App isn’t bad, but real service is
Very inconsistent service
