Global Virtual Care vs MembersWorld by Bupa Global

Virtual Care, provided by Teladoc Health for Bupa Global members provides you and your family with on demand access to a team of international doctors. Through a scheduled or on demand call back consult you will receive rapid, direct access to a doctor who is well-versed in international medicine. The doctor will help you to better understand your symptoms and how to get the appropriate care available to you - wherever you are in the world. Log in using your Bupa Global MembersWorld credentials (registration for MembersWorld is available from within the Virtual Care app). Two complimentary services are available 24 hours a day anywhere in the world: (1) Call Me Back: one of our doctors will call you back by telephone. (2) Video Consultations: book a video appointment with a doctor

The Bupa Global MembersWorld app is designed to make managing your Bupa Global policy easier on the go. You can use the app to: Process Claims - Submit claims for you and your dependants - View and track progress - Add any missing information Pre-authorisation - Request pre-authorisation for you and your dependants - View and track progress Global Virtual Care We have partnered with Teladoc Health to connect you to a global network of doctors - Virtual consultations available 24/7 via video or telephone - Unlimited number of consultations - Multiple language options Message us - Contact us at any time with messaging - Receive push notifications when an agent responds - View membership cards for everyone on the policy, even when not connected to the internet - View and download policy documents - Manage your cards and make payments - Manage account details and settings To use the app, you’ll need to be a Bupa Global member.