Lacks basic functions
Can’t edit profile details via the member portal in the app as everything is greyed out and the app support page has been unavailable for at least 3+ weeks now. The app pretty much just serves as an emergency access tag and that’s it 🤷♂️
Great app but really troubling issue
All round great app for a great gym and no regrets since joining. One complaint I do have is that this app actually uses more storage on my phone than any other app and I don’t really understand what is taking up 5GB+ storage as someone working in the tech and cyber line. It’s really troubling and confusing me so I wanted to ask the developers why this is and more importantly if there is any way apart from clearing cache (or reinstalling after deleting) to make sure this doesn’t happen
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Useless
Sorry for the dev
Scan for access doesn’t work all the time
I had to delete the app and reinstall and than it’s worked than it’s stop working for access to gym I had to use my physical key to open the small glass door to get in. Now I have to make it work I have to delete the app than switch off the phone than do it all again , it’s so frustrating. App need better programming for iPhone and it’s latest iOS software 26.5 onwards.
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Freezing membership
The app gives you the option to temporarily freeze the membership, but once you freeze it you cannot access your account because it’s for “members only”. It’s so frustrating that they don’t let you unfreeze the membership through the app or access your own account.
