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Cigna Health Benefits

Cigna Health Benefits

by Connecticut General Life Insurance Company

152 ratings
123 reviews
💪 Health & Fitness

Archived App (Last seen on 3 Mar 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
April 16, 2015
Updated
February 17, 2025

Developer

Connecticut General Life Insurance Company
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About

Access your Cigna Global Health Benefits plan on the go. Search for providers, manage your membership card, and submit claims. Designed for international organization and corporate plan members in Africa.

✓Search for doctors and facilities
✓Download electronic membership card
✓Submit and track claims
✓Contact customer support
✓Manage family member cards
Show original description

What users say about Cigna Health Benefits

Reviews of Cigna Health Benefits are mostly negative: the Health & Fitness app is rated 1.5/5 from 152 App Store ratings. What users like most: easy to use. Top complaints: constant crashes, login issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use

Negative things

  • 🐛Constant crashes
  • 🔑Login issues
  • 🤯Frustrating user experience
  • 🔍Poor functionality
  • 🤖Feels like a web wrapper, not a native app
  • 🕰️Slow performance
  • 🔒Authentication problems
  • 📤Trouble uploading files/photos
See all reviews

What's New in Cigna Health Benefits

2.5.7

February 17, 2025

Minor enhances and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

App stinks

From day one, this app never recognizes my ID number. Never was able to log in since Jan. 2025 and now it’s sept 2025!
CCarlyn.Root

Can’t log in

Program continually says my id and password are incorrect.
JJanDenney

Defective Application

This application is badly designed and is full of bugs and problems. It truly is a shame for big corporation like Cigna to release a product like this. I would have given it lower score if it was available.
MMontina1

No funciona

La abro y no funciona
ASAlvaro So

Keeps hanging without any message inUI

Not user friendly
CUCigna usernu
See 118 more reviews

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User experience

🐞

Reported Bugs

4 issues

Frequent crashes and freezes

Bug

Login screen issues

Bug

Problems with uploading files/photos

Bug

Inconsistent behavior across devices

Bug
✨

Requested Features

5 requests

Improve login and authentication process

Feature

Fix crashes and stability issues

Feature

Enhance overall user experience

Feature

Optimize performance and responsiveness

Feature

Integrate seamless file/photo upload

Feature

FAQ

What does the Cigna Health Benefits app do?

The app provides easy access to your Cigna Global Health Benefits plan services. You can search for doctors, hospitals, or facilities, download an electronic version of your membership card, and submit or check the status of your claims.

Who is eligible to use the Cigna Health Benefits app?

This app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa. Your membership card must display www.cignahealthbenefits.com and a personal reference number to be eligible.

Is there a cost to use the Cigna Health Benefits app?

The Cigna Health Benefits app is available for free download and use. There are no in-app purchases or advertisements associated with the application.

Can I manage my family's health benefits through the app?

Yes, you can download or send an electronic version of your membership card for yourself or a family member, provided it is applicable for your plan. This allows for convenient access to health benefits for all covered individuals.

How do I submit a claim using the app?

If your plan allows, you can submit claims directly through the Cigna Health Benefits app. The app also allows you to check the status of any pending claims, providing a streamlined process for managing your healthcare expenses.