Comparison

Cigna Wellbeing™ vs Bumrungrad

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cigna Wellbeing™

This app offers a comprehensive approach to health and well-being, providing access to telehealth services, personalized assessments, and lifestyle programs. It helps users track their health metrics and make informed decisions for a healthier life.

Highlights
  • Global Telehealth with licensed doctors
  • International Employee Assistance Program
  • Health and well-being assessments
  • Personalized focus and lifestyle programs
  • Health and lifestyle program guidance
  • Health number trackers (BMI, sleep, etc.)
Read full description

One app for a smarter, healthier world. Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers… Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button. Features: (Available based on plan design) GLOBAL TELEHEALTH Connect through phone or real-time video with licensed and credentialed doctors Get answers to your health questions, diagnosis and treatment options Convenient appointment options INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM Connect 24/7 via phone with counselors Get help with home, work or personal issues Confidential service, cost-free ASSESSMENTS Kick off your experience with the health and well-being assessment Choose targeted assessments such as stress, sleep and activity to find out how you stack up Use your results to create healthy changes FOCUS Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health. Answer a few fun questions to uncover your personality type and lifestyle focus Your personality plays a big part in making your focus take flight. Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more. HEALTH & LIFESTYLE PROGRAMS Recommended programs guide you in simple daily activities Get guidance and tips from health coaches and work healthy improvements into your daily routine TRACKERS Your health numbers all in one place Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more Integration with your assessment activities Health is a team effort… We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

Bumrungrad

Access comprehensive information about doctors and schedule appointments with ease. Review your medical records and receive valuable health tips and information. Remember to consult a doctor for medical advice and decisions.

Highlights
  • Doctor information search
  • Appointment booking
  • Medical record access
  • Health tips and information
  • Doctor consultation scheduling
Features
Read full description

Bumrungrad Application allows you to find information you need about Bumrungrad’s doctors and make appointments in advance at your fingertips. Among other features, you can check medical record and get health tips and information from Bumrungrad. Please seek a doctor's advice in addition to using this app, and before making any medical decisions.

Screenshots

Cigna Wellbeing™4 screens
Bumrungrad4 screens

Verdict

The call

The clearest difference is rating: Bumrungrad at 4.3 against Cigna Wellbeing™'s 1.3. Cigna Wellbeing™'s advantage is update cadence (every 3 weeks vs every 2 months) and monetization model (free vs ad-supported). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bumrungrad holds the better App Store score, 4.3 against 1.3. Both are backed by a comparable volume of ratings — 92 and 29 respectively. Written reviews complicate that: 3% of Cigna Wellbeing™'s written reviews are positive against 0% of Bumrungrad's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Cigna Wellbeing™ ships an update every 3 weeks, Bumrungrad every 2 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Cigna Wellbeing™ versus Bumrungrad: the parameters behind the verdict, then further details
ParameterCigna Wellbeing™Bumrungrad
PriceFreeFree
Rating1.3 (92 ratings)4.3 (29 ratings) — better
Positive reviews2.5% of reviews — better0.0% of reviews
Number of ratings92 — better29
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.614.0 — better
Further details — not scored
Size123 MB229 MB
Age rating12+12+
DeveloperCigna CorporationBumrungrad Hospital Public Company Limited

Customer experience

Cigna Wellbeing™

All ratings91 ratings
Positive7.7%
Neutral2.2%
Negative90.1%
Written reviews160 reviews
Positive2.5%
Neutral1.3%
Negative96.3%

Bumrungrad

All ratings29 ratings
Positive79.3%
Neutral6.9%
Negative13.8%
Written reviews2 reviews
Positive0.0%
Neutral50.0%
Negative50.0%

Bugs and requests

Cigna Wellbeing™

Reported bugs

20 issues
  • Login button positioned below screen on some devices
  • App freezes after entering OTP
  • Crashes when attempting to join video calls
  • Crashes when entering phone number for scheduling
  • App crashes on startup after login
Show 15 more
  • Login credentials accepted on website but rejected in app
  • Appointment scheduling loops without completing
  • Telehealth join function stuck on 'connecting'
  • App crashes mid-consultation
  • Terms & Conditions checkboxes off-screen on small devices
  • Crashes on iOS 15.6 and other iOS versions
  • Crashes when selecting appointment time slots
  • MFA incompatibility preventing app access
  • Form field auto-jump during input
  • Inconsistent login error messages
  • App opens wrong interface (Cigna Envoy instead of Wellbeing)
  • Missing schedule consultation button after update
  • Security question duplication in password reset
  • Confirmation email not arriving during registration
  • Contact us link non-functional

Requested features

15 requests
  • Face ID/Touch ID biometric login
  • Remember login credentials functionality
  • Policy information and digital wallet integration
  • Benefit information access within app
  • Claims submission capability
Show 10 more
  • Doctor messaging and follow-up communication
  • Prescription download and printing
  • Email communication with doctors
  • Appointment confirmation in device calendar
  • Clear timezone display for consultations
  • Screen rotation support
  • Dark mode option
  • Dependent member invite functionality
  • Assessment progress tracking
  • Support contact information in app

Bumrungrad

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cigna Wellbeing™

No in-app purchases

None

Bumrungrad

No in-app purchases

Questions

Is Cigna Wellbeing™ free?
Cigna Wellbeing™ is free to download, with no in-app purchases.
Is Bumrungrad free?
Bumrungrad is free to download, with no in-app purchases.
Which has better reviews, Cigna Wellbeing™ or Bumrungrad?
Bumrungrad is rated higher. Cigna Wellbeing™ averages 1.3 out of 5 from 92 ratings, while Bumrungrad averages 4.3 from 29 ratings.
Do Cigna Wellbeing™ or Bumrungrad have ads?
Neither Cigna Wellbeing™ nor Bumrungrad shows ads.
Which is updated more often, Cigna Wellbeing™ or Bumrungrad?
Cigna Wellbeing™ ships an update every 3 weeks, and Bumrungrad every 2 months. Most recently, Cigna Wellbeing™ was updated on November 6, 2026 and Bumrungrad on November 3, 2026.

Other comparisons