Missing important information
When checking my coverage, this app is lacking. Important details. It has disclaimers like: “This is a high-level review. See your plan for more details.”
It lags
Most of the time, I have to call them to get them to allow access to stuff.
stuff isn’t correct on the app
I chose a provider that said accepting new patients, I called. I was turned away cause they were not..
Register device every use
I have to register my device every time I sign into the app. Whether one day, one week, or two week, I always have to receive the text. Even when checking the box to remember my device.
CARE FINDER NEEDS WORK
The find care features of this app are outsourced to another website. You can search this website all day, but what it won’t tell you is which diagnostic lab is in network, or which pharmacy is in network. Instead you get all the doctors that order meds or labs instead of the facilities that provide them
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