myCigna vs VSP Vision Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCigna
Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.
- View ID cards (front and back)
- Search for care providers and compare costs
- View and search claims
- Manage prescriptions and refills
- Access account balances
- Review plan coverage details
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The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
VSP Vision Care
Manage your vision care benefits and access your member ID card on the go. Find nearby eye doctors, discover exclusive member discounts, and shop for eyewear and contacts directly through the app.
- View benefit coverage
- Access Member ID Card
- Find a doctor
- Exclusive Member Extras
- Shop eyewear and contacts
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Take your vision benefits with you wherever you go. The VSP Vision Care® app makes it easy to manage your eye care, access your benefits, and get the most from your coverage, all from your phone. With the VSP Vision Care app, you can: • See what your vision plan covers, right from the app. • Pull up your Member ID card and save it to your Apple wallet. • Find in-network eye doctors and vision care providers near you. • Submit out-of-network claims in minutes. • Check benefit eligibility for yourself and covered dependents. • Browse in-network shopping options for glasses, contacts, and sunglasses. • Explore Member Extras for discounts and savings on eyewear and more. • See your Vision Benefits Statement and claims when you need them. • Look around before signing in. Find a doctor, learn about vision insurance plans, and get eye care and eyewear tips. • Sign in with Face ID. • Manage your account securely from anywhere. Whether you're scheduling your next eye exam, looking for an in-network doctor, or ordering new glasses with your VSP coverage, the VSP Vision Care app helps you stay connected to your vision health every step of the way. Download the VSP Vision Care app today and make the most of your vision benefits.
Screenshots
Verdict
myCigna and VSP Vision Care both sit at 4.8 stars, but that hides the real split: 75% of myCigna's written reviews are positive against 9% of VSP Vision Care's. myCigna also leads on update cadence (fortnightly vs every 11 months) and ratings volume (158K vs 51). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for VSP Vision Care. That said, the two scores are not equally well evidenced: myCigna has 158K ratings behind it against 51, so its average is the more settled of the two. Written reviews are what separate them: 75% of myCigna's written reviews are positive against 9% of VSP Vision Care's.
myCigna ships an update fortnightly, VSP Vision Care every 11 months. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.
| Parameter | myCigna | VSP Vision Care |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (158K ratings) — better | 4.7 (51 ratings) |
| Positive reviews | 74.6% of reviews — better | 8.7% of reviews |
| Number of ratings | 158K — better | 51 |
| Update frequency | Fortnightly — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #30 — better | #113 |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 129 MB | 72 MB |
| Age rating | 17+ | 17+ |
| Developer | Cigna Corporation | VSP Global |
Customer experience
myCigna
VSP Vision Care
User reviews
myCigna
From 158K App Store ratingsWhat we love
- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns
Room to improve
- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality
VSP Vision Care
From 51 App Store ratingsWhat we love
- 🚀 Lightning-fast load times
- 👍 Convenient for finding doctors and retrieving coupons
Room to improve
- 🐛 Crashes, freezes, and glitches
- 👎 Difficult to log in and use
- 💤 Outdated and neglected
- 🤖 Feels like a basic web wrapper, not a true app
- 🤯 Frustrating user experience
Bugs and requests
myCigna
Reported bugs
4 issues- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app
Requested features
4 requests- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests
VSP Vision Care
Reported bugs
3 issues- Login issues and endless redirect loops
- Inability to access key features and information
- Compatibility problems with newer devices and OS versions
Requested features
5 requests- Face ID or biometric login support
- Ability to add insurance card to digital wallet
- Improved navigation and user interface
- Persistent login and session management
- Enhanced claims and benefits history
In-app purchases
myCigna
No in-app purchases
VSP Vision Care
No in-app purchases






