Comparison

myCigna vs VSP Vision Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

VSP Vision Care

Manage your vision care benefits and access your member ID card on the go. Find nearby eye doctors, discover exclusive member discounts, and shop for eyewear and contacts directly through the app.

Highlights
  • View benefit coverage
  • Access Member ID Card
  • Find a doctor
  • Exclusive Member Extras
  • Shop eyewear and contacts
Features
Read full description

Take your vision benefits with you wherever you go. The VSP Vision Care® app makes it easy to manage your eye care, access your benefits, and get the most from your coverage, all from your phone.    With the VSP Vision Care app, you can:  • See what your vision plan covers, right from the app.  • Pull up your Member ID card and save it to your Apple wallet.  • Find in-network eye doctors and vision care providers near you.  • Submit out-of-network claims in minutes.  • Check benefit eligibility for yourself and covered dependents.  • Browse in-network shopping options for glasses, contacts, and sunglasses.  • Explore Member Extras for discounts and savings on eyewear and more.  • See your Vision Benefits Statement and claims when you need them.  • Look around before signing in. Find a doctor, learn about vision insurance plans, and get eye care and eyewear tips.  • Sign in with Face ID.   • Manage your account securely from anywhere.    Whether you're scheduling your next eye exam, looking for an in-network doctor, or ordering new glasses with your VSP coverage, the VSP Vision Care app helps you stay connected to your vision health every step of the way.    Download the VSP Vision Care app today and make the most of your vision benefits.

Screenshots

myCigna4 screens
VSP Vision Care4 screens

Verdict

The call

myCigna and VSP Vision Care both sit at 4.8 stars, but that hides the real split: 75% of myCigna's written reviews are positive against 9% of VSP Vision Care's. myCigna also leads on update cadence (fortnightly vs every 11 months) and ratings volume (158K vs 51). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for VSP Vision Care. That said, the two scores are not equally well evidenced: myCigna has 158K ratings behind it against 51, so its average is the more settled of the two. Written reviews are what separate them: 75% of myCigna's written reviews are positive against 9% of VSP Vision Care's.

UpkeepUpdate frequency

myCigna ships an update fortnightly, VSP Vision Care every 11 months. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

Scorecard4 real differences · 7 level
myCigna versus VSP Vision Care: the parameters behind the verdict, then further details
ParametermyCignaVSP Vision Care
PriceFreeFree
Rating4.8 (158K ratings) — better4.7 (51 ratings)
Positive reviews74.6% of reviews — better8.7% of reviews
Number of ratings158K — better51
Update frequencyFortnightly — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#30 — better#113
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better16.4
Further details — not scored
Size129 MB72 MB
Age rating17+17+
DeveloperCigna CorporationVSP Global

Customer experience

myCigna

All ratings156,068 ratings
Positive94.8%
Neutral2.1%
Negative3.1%
Written reviews1,231 reviews
Positive74.6%
Neutral3.7%
Negative21.8%

VSP Vision Care

All ratings49 ratings
Positive91.8%
Neutral0.0%
Negative8.2%
Written reviews218 reviews
Positive8.7%
Neutral1.4%
Negative89.9%

User reviews

myCigna

From 158K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

VSP Vision Care

From 51 App Store ratings

What we love

  • 🚀 Lightning-fast load times
  • 👍 Convenient for finding doctors and retrieving coupons

Room to improve

  • 🐛 Crashes, freezes, and glitches
  • 👎 Difficult to log in and use
  • 💤 Outdated and neglected
  • 🤖 Feels like a basic web wrapper, not a true app
  • 🤯 Frustrating user experience

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

VSP Vision Care

Reported bugs

3 issues
  • Login issues and endless redirect loops
  • Inability to access key features and information
  • Compatibility problems with newer devices and OS versions

Requested features

5 requests
  • Face ID or biometric login support
  • Ability to add insurance card to digital wallet
  • Improved navigation and user interface
  • Persistent login and session management
  • Enhanced claims and benefits history

In-app purchases

None

myCigna

No in-app purchases

None

VSP Vision Care

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is VSP Vision Care free?
VSP Vision Care is free to download, with no in-app purchases.
Which has better reviews, myCigna or VSP Vision Care?
myCigna is rated higher. myCigna averages 4.8 out of 5 from 158K ratings, while VSP Vision Care averages 4.7 from 51 ratings.
Do myCigna or VSP Vision Care have ads?
Neither myCigna nor VSP Vision Care shows ads.
Which is updated more often, myCigna or VSP Vision Care?
myCigna ships an update fortnightly, and VSP Vision Care every 11 months. Most recently, myCigna was updated on October 28, 2026 and VSP Vision Care on October 26, 2026.
Which is more popular, myCigna or VSP Vision Care?
myCigna currently peaks at #30 in the App Store charts, and VSP Vision Care at #113. Chart position reflects recent download velocity rather than total install base.

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