Comparison

myCigna vs Surest

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

Surest

Compare prices for doctors and health services to find savings. View copays in advance, access your digital ID card, and track claims. This plan offers no deductible and access to a broad national network.

Highlights
  • Compare doctor and service prices
  • See clear copays in advance
  • Access digital ID card
  • View current claims information
  • No deductible
  • Access UnitedHealthcare network
Features
Read full description

Savings start here: Get the free Surest app. With the Surest health plan, prices for doctors and health services are available on the app, so you can compare options. See where you might be able to save money by selecting a different provider or service location, then decide what’s right for you and your budget. You can also see current claims info in the app, and easily access your digital ID card. Plan highlights: • No deductible • See clear copays in advance • Access the broad, national UnitedHealthcare network • Lower prices indicate providers evaluated as higher-value, based on quality, efficiency, and overall effectiveness of care • Generally, your copays are bundled so you pay a single price Get the most benefit from your benefit. Download the app today.

Screenshots

myCigna4 screens
Surest4 screens

Verdict

The call

The clearest difference is review sentiment: myCigna at 74% against Surest's 14%. myCigna also leads on ratings volume (152K vs 6.5K) and rating (4.8 vs 4.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myCigna holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: myCigna has 152K ratings behind it against 6.5K, so its average is the more settled of the two. Written reviews point the same way: 74% of myCigna's written reviews are positive against 14% of Surest's.

UpkeepUpdate frequency

myCigna ships an update fortnightly, Surest every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 7 level
myCigna versus Surest: the parameters behind the verdict, then further details
ParametermyCignaSurest
PriceFreeFree
Rating4.8 (152K ratings) — better4.6 (6.5K ratings)
Positive reviews74.3% of reviews — better14.2% of reviews
Number of ratings152K — better6.5K
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#35 — better—
DevicesiPhone, iPod — betteriPhone
Requires iOS15.1 — better16.6
Further details — not scored
Size128 MB94 MB
Age rating17+12+
DeveloperCigna CorporationBind Benefits, Inc

Customer experience

myCigna

All ratings151,747 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,097 reviews
Positive74.3%
Neutral3.5%
Negative22.2%

Surest

All ratings6,467 ratings
Positive89.9%
Neutral1.9%
Negative8.2%
Written reviews288 reviews
Positive14.2%
Neutral5.6%
Negative80.2%

User reviews

myCigna

From 152K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

Surest

From 6.5K App Store ratings

What we love

  • 🚀 Clear, affordable
  • 🚀 Intuitive health insurance
  • 🚀 Easy to use
  • 🚀 Helpful and intuitive
  • 🚀 Great info on provider cost

Room to improve

  • 🐛 Freezes and incorrect copay
  • 🐛 Inaccurate information
  • 🐛 Glitchy
  • 🐛 Crashes and freezes
  • 🐛 Doesn't work for iOS 26

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

Surest

Reported bugs

5 issues
  • Login screen freezes
  • App crashes on launch
  • Incompatible with iOS 26
  • Registration not working
  • Redirects to blank screen after login

Requested features

3 requests
  • Add ID card to Apple Wallet
  • Integrate pharmacy info
  • Ability to save favorite providers

In-app purchases

None

myCigna

No in-app purchases

None

Surest

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is Surest free?
Surest is free to download, with no in-app purchases.
Which has better reviews, myCigna or Surest?
myCigna is rated higher. myCigna averages 4.8 out of 5 from 152K ratings, while Surest averages 4.6 from 6.5K ratings.
Do myCigna or Surest have ads?
Neither myCigna nor Surest shows ads.
Which is updated more often, myCigna or Surest?
myCigna ships an update fortnightly, and Surest every 3 weeks. Most recently, myCigna was updated on September 24, 2026 and Surest on September 23, 2026.

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