Comparison

myCigna vs EyeMed

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

EyeMed

Manage your vision benefits effortlessly. Access your ID card, find in-network doctors, schedule appointments, and track claims. Get personalized reminders and cost estimates for eye care services.

Highlights
  • View benefits and eligibility
  • Digital ID card
  • Find in-network eye doctors
  • Schedule eye exams
  • Estimate eye care costs
  • Check claims
  • Set reminders
Features
Read full description

Get the most from your EyeMed vision benefits – anytime, anywhere. Check your benefits, find an eye doctor and view claims on the go with ease. The EyeMed app gives you the ability to: - View your benefits and eligibility. - Get your ID card with a quick shake, or save it to your Apple Wallet. - Find an in-network eye doctor based on your favorite criteria including online scheduling, hours, products, brands, and services. - Schedule an eye exam and add to your calendar. Get driving directions, request a ride share, or transportation assistance to your appointment. - Get special offers in a snap and save your favorites to Apple Wallet. - Estimate the costs for an eye exam, glasses, contacts and more for your plan. - Check your claims. - View interactive tips and vision guides. - Set reminders to get an eye exam. - Set reminders to change your contact lenses. - Securely store an image of your prescription. - All of your personal information is secure and only viewable by you.

Screenshots

myCigna4 screens
EyeMed4 screens

Verdict

The call

myCigna and EyeMed both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 23% of EyeMed's. myCigna also leads on update cadence (fortnightly vs every 5 weeks) and ratings volume (152K vs 31K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.8 for EyeMed. Both are backed by a comparable volume of ratings — 152K and 31K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 23% of EyeMed's.

UpkeepUpdate frequency

myCigna ships an update fortnightly, EyeMed every 5 weeks. Both last shipped on September 26, 2026.

Scorecard5 real differences · 6 level
myCigna versus EyeMed: the parameters behind the verdict, then further details
ParametermyCignaEyeMed
PriceFreeFree
Rating4.8 (152K ratings)4.8 (31K ratings)
Positive reviews74.4% of reviews — better23.0% of reviews
Number of ratings152K — better31K
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#50 — better#166
DevicesiPhone, iPod — betteriPhone
Requires iOS15.1 — better18.6
Further details — not scored
Size128 MB32 MB
Age rating17+17+
DeveloperCigna CorporationEyeMed Vision Care

Customer experience

myCigna

All ratings151,747 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,113 reviews
Positive74.4%
Neutral3.5%
Negative22.1%

EyeMed

All ratings30,777 ratings
Positive95.7%
Neutral1.3%
Negative3.1%
Written reviews174 reviews
Positive23.0%
Neutral4.0%
Negative73.0%

User reviews

myCigna

From 152K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

EyeMed

From 31K App Store ratings

What we love

  • 🚀 Convenient to have all vision benefits in one app
  • 👍 Easy to use
  • 🔒 Able to view ID card

Room to improve

  • 🐛 App not working or glitchy
  • 🔒 Unable to login or access account
  • 🔒 Cannot view benefits, claims, or dependent info
  • 🔒 Inconsistent functionality between app and website

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

EyeMed

Reported bugs

4 issues
  • Login credentials not working
  • Blank screens or unable to navigate app
  • Prescription information not saving
  • Incompatible with newer app versions

Requested features

3 requests
  • Add barcode to digital ID card
  • Allow toggling between multiple policies
  • Improve font size and layout for better readability

In-app purchases

None

myCigna

No in-app purchases

None

EyeMed

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is EyeMed free?
EyeMed is free to download, with no in-app purchases.
Which has better reviews, myCigna or EyeMed?
myCigna and EyeMed are both rated 4.8 out of 5 on the App Store, from 152K and 31K ratings respectively.
Do myCigna or EyeMed have ads?
Neither myCigna nor EyeMed shows ads.
Which is updated more often, myCigna or EyeMed?
myCigna ships an update fortnightly, and EyeMed every 5 weeks. Most recently, myCigna was updated on September 26, 2026 and EyeMed on September 26, 2026.
Which is more popular, myCigna or EyeMed?
myCigna currently peaks at #50 in the App Store charts, and EyeMed at #166. Chart position reflects recent download velocity rather than total install base.

Other comparisons