EyeMed User Reviews
Customer Experience
~ Based on 170 written reviews from the US App Store.
What users say
Summarized from real user reviews of EyeMed. Based on 31K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Health & Fitness app.
Positive things
- 🚀Convenient to have all vision benefits in one app
- 👍Easy to use
- 🔒Able to view ID card
Negative things
- 🐛App not working or glitchy
- 🔒Unable to login or access account
- 🔒Cannot view benefits, claims, or dependent info
- 🔒Inconsistent functionality between app and website
Is EyeMed Safe?
EyeMed appears safe based on user ratings. AppsHunter Safety Score for EyeMed is 96/100.
This assessment is based on 30,777 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 30,777 App Store ratings for EyeMed.
Is EyeMed Legit?
EyeMed appears to be a legitimate app. AppsHunter Legitimacy Score for EyeMed is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Navigation is a nightmare, filter by plus providers doesn’t work.
Got a new iPhone 17 Pro Max and can’t log into the app only online.
I save a lot of money using eye med!
There are so many hoops to jump through to get some assistance with paying for glasses. With the monthly premiums and the balance owed, I’m still paying way more for glasses through EyeMed. Their providers charge a lot more than what EyeMed covers. Most opticians in my community have sales that are much better than the EyeMed price.
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So far so good
Very disappointed that Costco is not a provider and reimbursement for non authorized providers is minimal
So far so good !! I love how easy the app is too and being able to have it with you digitally. Had an eye appointment today & already can see the claim. I can see my benefits & any special offers. Not to mention the ease of finding an optometrist in your network from a tap of the button.
This app is easy to navigate and works great
For whatever reason, this app has never loaded or worked with me ever. I’ve been frustrated many times and I’m unsure with what to do next as it always fails to load.
So far it seems the developers know how to implement a good user friendly script, seems to be streamlined well and functionality wise also well put together. Much appreciation to the fellow coders and script writer who helped developed this app!
La aplicación tiene muy poca claridad. En ningún lugar se puede ver el ID de miembro ni la información necesaria para manejar la cuenta. Cuando intentas comunicarte con atención al cliente, nunca responden por teléfono y tampoco contestan por el chat. Es frustrante tratar de cancelar o hacer cualquier gestión porque simplemente no hay manera de recibir ayuda. Una aplicación que maneja un seguro debería ser mucho más clara y tener soporte real. Muy mala experiencia.
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one of the worst apps on apple store!
Constant crashing.
App crashes everytime you tap find a doctor
Love it!
The app is so easy to use and gives you easy access to all the info you will ever need!
I was able to sign in, but I couldn’t actually add my ID card to Apple wallet - which is the only reason I downloaded the app in the first place. I’m sure the developer will respond asking me to email them, but that’s the long and short of my experience. Tapping “Add to Apple Wallet” just didn’t work - no loading, no card, even after waiting a few minutes.
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App don’t work
The app not work. I try to login with my email and password and said error.
Using newest iPhone to view app, but can’t see full view of options or read descriptions. Not happy with app at all.
