Devastated
Horrible experience! Living in pain.
Doesn’t work
This app is worse than being on the phone with your HMO
It’s ok but not perfect
The main thing is when you’re paying your premiums it doesn’t always give enough information.
I can’t find how to automatic pay each month out of my account
And there’s times I go look to see when the next bill is or if I pay the last bill it keeps circling and circling doesn’t always give me the information one day but the next day it works
I wish they had a place where I can click on to not just see what the insurance has paid for to the doctors. I want to see a list of what I’m paying to the insurance each month. They have date time anything that’s needed.
And if it’s there, it’s very hard to find it.
Otherwise, everything else seems good. It’s just about the payment process is not very good.
I can’t find how to automatic pay each month out of my account
And there’s times I go look to see when the next bill is or if I pay the last bill it keeps circling and circling doesn’t always give me the information one day but the next day it works
I wish they had a place where I can click on to not just see what the insurance has paid for to the doctors. I want to see a list of what I’m paying to the insurance each month. They have date time anything that’s needed.
And if it’s there, it’s very hard to find it.
Otherwise, everything else seems good. It’s just about the payment process is not very good.
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Fix basic features
Unable to send messages from the app which is a critical and necessary function. Times out.
Can’t Login
I haven’t been able to use this app at all because I keep getting an error message and to try again later. I get and enter the passcode, but I continue to get an error message. Not sure if there’s a point to having this app on my phone.
