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BCBSIL

BCBSIL

by Blue Cross and Blue Shield of Illinois

26K ratings
308 reviews
#137 in free Health & Fitness
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • November 2, 2012
  • August 22, 2026

Features

Developer

Blue Cross and Blue Shield of Illinois
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BCBSIL screenshot #1 for iPhone
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📈no. 137
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📌Ready
Reviews summary↘︎
⭐308
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📝40+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦~ in 2 weeks
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About

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

✓Access coverage, claims, and ID cards
✓Find in-network doctors and facilities
✓Estimate procedure costs
✓Manage pharmacy benefits and prescriptions
✓Virtual doctor visits
✓View Explanation of Benefits
Show original description

What users say

Summarized from real user reviews of BCBSIL. Based on 26K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 💻User-friendly interface
  • 🔒Secure login options
  • 🗓️Convenient access to claims and coverage details
  • 🔍Helpful provider search functionality

Negative things

  • 🐛Frequent login issues and app crashes
  • 🤔Confusing navigation and lack of intuitive features
  • 📱Outdated and non-responsive design
  • 🕰️Slow app performance and long load times
  • 🤷‍♀️Inaccurate or incomplete information displayed
See all reviews
+1

What's New in BCBSIL

7.30.0

August 22, 2026

General improvements and bug fixes.

Charts

Top Free

📈 137+1

Health & Fitness

This app rose +1 position in Health & Fitness chart.

Last updated on August 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

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GeorgeTMan19GeorgeTMan19

Account support

Can not create new account. Software is terrible
kjkrazkjkraz

Referrals

No way to track approved referrals
66 Mustang Guy66 Mustang Guy

Can't load Claims

No point to the app if you can't view your claims. Just says "We're having trouble loading your claims" every time.

Also make you trust your device every single time. Do you even bother testing?
tragicFailtragicFail

This is the worst app I have ever used

The interface of this app is not only bad, it’s basically useless. Finding a provider is a monumental task. The results it gives you are useless.
AlvaroMunAlvaroMun
See 303 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login credentials not recognized

Bug

Unable to access account information

Bug

Inconsistent app behavior across devices

Bug

Errors when trying to update personal details

Bug
✨

Requested Features

5 requests

Ability to copy insurance information

Feature

Enhanced provider search with more details

Feature

Seamless integration with other healthcare apps

Feature

Improved mobile-optimized design and navigation

Feature

Faster and more reliable app performance

Feature

FAQ

What can I do with the BCBSIL app?

The BCBSIL app allows you to access your member information, including coverage details, claims history, and ID cards. You can also find in-network doctors and facilities, estimate procedure costs, manage your pharmacy benefits, and access virtual visits with doctors.

How do I find a doctor using the app?

The app provides a feature to easily find in-network doctors, hospitals, or facilities. You can search for providers, view patient reviews, check average wait times, and even find doctors who speak Spanish.

Is the BCBSIL app free to use?

Yes, the BCBSIL app is free to download and use for Blue Cross and Blue Shield of Illinois members. There are no subscription fees or in-app purchases required to access its core features.

Can I access my ID card offline?

Yes, you can send your ID card to Apple Wallet for offline access, allowing you to present it even without an internet connection. You can also share your ID card through the app.

What are the benefits for pharmacy management?

If you have applicable pharmacy coverage, the app allows you to search for drug information and cost estimates. You can also compare nearby pharmacies and receive reminders related to your prescriptions.