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BCBSIL

BCBSIL

by Blue Cross and Blue Shield of Illinois

29K ratings
325 reviews
#168 in free Health & Fitness
💪 Health & Fitness
🏥 Medical
Free

Details

Released
November 2, 2012
Updated
October 12, 2026

Features

Developer

Blue Cross and Blue Shield of Illinois
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BCBSIL screenshot #1 for iPhone
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📉no. 168
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⭐325
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🔄4+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

✓Access coverage, claims, and ID cards
✓Find in-network doctors and facilities
✓Estimate procedure costs
✓Manage pharmacy benefits and prescriptions
✓Virtual doctor visits
✓View Explanation of Benefits
Show original description

What users say about BCBSIL

Reviews of BCBSIL are mostly negative: the Health & Fitness app is rated 4.7/5 from 29K App Store ratings. What users like most: user-friendly interface, secure login options. Top complaints: frequent login issues and app crashes, confusing navigation and lack of intuitive features. Summarized from real user reviews.

Positive things

  • 💻User-friendly interface
  • 🔒Secure login options
  • 🗓️Convenient access to claims and coverage details
  • 🔍Helpful provider search functionality

Negative things

  • 🐛Frequent login issues and app crashes
  • 🤔Confusing navigation and lack of intuitive features
  • 📱Outdated and non-responsive design
  • 🕰️Slow app performance and long load times
  • 🤷‍♀️Inaccurate or incomplete information displayed
See all reviews

What's New in BCBSIL

7.34.0

October 12, 2026

General Updates and Bug Fixes

Charts

Top Free

📉 168-9

Health & Fitness

This app dropped -9 positions in Health & Fitness chart.

Last updated on October 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Too Many Places to Pay

It’s annoying having mail service pharmacies within the app that then bill you separately outside the app - just make the app the single place to pay through. Too much of this in the healthcare industry, it just confuses people.

Also needs multiple recognize this device sign ins, and no Face ID sign in issues. Had some previous UX Design related problems when first attempting to setup monthly auto-pay.
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MMinimalCreature6

Blue Cross Noes Best

Thanks for not getting me the proper medicine for my condition. Your service is deplorable and you really don’t care.
Jjacka#!

BCBS’s doctor directory is not up to date.

BCBS’s doctor directory is not up to date. Many doctors listed are no longer in the plan, which wastes a lot of time contacting offices.
Iiggyq

Not working well

Cannot seem to access the app regularly. Regularly states that information is not available.
KKkim412

Pretty terrible

My plan offers Telehealth care. There is no option on this app to even get info on Telehealth providers when searching for providers.
FFoneman2
See 320 more reviews

Developer apps

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Centered

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MyBlueRxIL
MyBlueRxIL

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Login credentials not recognized

Bug

Unable to access account information

Bug

Inconsistent app behavior across devices

Bug

Errors when trying to update personal details

Bug
✨

Requested Features

5 requests

Ability to copy insurance information

Feature

Enhanced provider search with more details

Feature

Seamless integration with other healthcare apps

Feature

Improved mobile-optimized design and navigation

Feature

Faster and more reliable app performance

Feature

FAQ

What can I do with the BCBSIL app?

The BCBSIL app allows you to access your member information, including coverage details, claims history, and ID cards. You can also find in-network doctors and facilities, estimate procedure costs, manage your pharmacy benefits, and access virtual visits with doctors.

How do I find a doctor using the app?

The app provides a feature to easily find in-network doctors, hospitals, or facilities. You can search for providers, view patient reviews, check average wait times, and even find doctors who speak Spanish.

Is the BCBSIL app free to use?

Yes, the BCBSIL app is free to download and use for Blue Cross and Blue Shield of Illinois members. There are no subscription fees or in-app purchases required to access its core features.

Can I access my ID card offline?

Yes, you can send your ID card to Apple Wallet for offline access, allowing you to present it even without an internet connection. You can also share your ID card through the app.

What are the benefits for pharmacy management?

If you have applicable pharmacy coverage, the app allows you to search for drug information and cost estimates. You can also compare nearby pharmacies and receive reminders related to your prescriptions.