Blue Cross Noes Best
Thanks for not getting me the proper medicine for my condition. Your service is deplorable and you really don’t care.
BCBS’s doctor directory is not up to date.
BCBS’s doctor directory is not up to date. Many doctors listed are no longer in the plan, which wastes a lot of time contacting offices.
Not working well
Cannot seem to access the app regularly. Regularly states that information is not available.
Pretty terrible
My plan offers Telehealth care. There is no option on this app to even get info on Telehealth providers when searching for providers.
😊
I enjoy having instant access to the bills or claims that are being submitted
Please add Face ID.
Please.
Terrible coverage
I was just charged $850 for an in network pediatrician wellness visit. This is unacceptable.
All I Really Need is to Talk to Human.
This stinks!
Devastated
Horrible experience! Living in pain.
Doesn’t work
This app is worse than being on the phone with your HMO
It’s ok but not perfect
The main thing is when you’re paying your premiums it doesn’t always give enough information.
I can’t find how to automatic pay each month out of my account
And there’s times I go look to see when the next bill is or if I pay the last bill it keeps circling and circling doesn’t always give me the information one day but the next day it works
I wish they had a place where I can click on to not just see what the insurance has paid for to the doctors. I want to see a list of what I’m paying to the insurance each month. They have date time anything that’s needed.
And if it’s there, it’s very hard to find it.
Otherwise, everything else seems good. It’s just about the payment process is not very good.
I can’t find how to automatic pay each month out of my account
And there’s times I go look to see when the next bill is or if I pay the last bill it keeps circling and circling doesn’t always give me the information one day but the next day it works
I wish they had a place where I can click on to not just see what the insurance has paid for to the doctors. I want to see a list of what I’m paying to the insurance each month. They have date time anything that’s needed.
And if it’s there, it’s very hard to find it.
Otherwise, everything else seems good. It’s just about the payment process is not very good.
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Fix basic features
Unable to send messages from the app which is a critical and necessary function. Times out.
Can’t Login
I haven’t been able to use this app at all because I keep getting an error message and to try again later. I get and enter the passcode, but I continue to get an error message. Not sure if there’s a point to having this app on my phone.
Very good with minor annoyance
The app is good overall but I have a minor annoyance. You can view your insurance ID card, but you can’t copy the member ID and other information on the card. When filling out forms online, this would be very helpful.
Register link broken!!!
Neither the app nor the website currently lets you register your account. Please fix!!!!!
still bad. No changes
The app is horrendous. Search does not work, there are very few providers that are listed and I always have to call to get anything done. Also, messages feature is useless.
Update- now I have to verify myself every time I want to login. Beyond ridiculous that it takes me 5 minutes to login every time.
Update- now I have to verify myself every time I want to login. Beyond ridiculous that it takes me 5 minutes to login every time.
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Account support
Can not create new account. Software is terrible
Referrals
No way to track approved referrals
Can't load Claims
No point to the app if you can't view your claims. Just says "We're having trouble loading your claims" every time.
Also make you trust your device every single time. Do you even bother testing?
Also make you trust your device every single time. Do you even bother testing?
