Comparison

BCBSIL vs AlwaysOn Wellness

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSIL

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

Highlights
  • Access coverage, claims, and ID cards
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • Manage pharmacy benefits and prescriptions
  • Virtual doctor visits
  • View Explanation of Benefits
Features
Read full description

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

AlwaysOn Wellness

Access your employer's wellness program anytime, anywhere. Complete health assessments, track activities and nutrition, and connect with over 80 devices and apps, including Apple Health. Start your journey to a healthier you.

Highlights
  • 24/7 wellness program access
  • Health assessment completion
  • Connect 80+ tracking devices/apps
  • Activity and nutrition tracking
  • Manual tracking option
Features
Read full description

AlwaysOn® Wellness connects you with your organization’s wellness program 24/7, so you can stay engaged anytime, anywhere. With the AlwaysOn app, you can take your health assessment, connect with 80+ tracking devices and applications, including Apple Health and many more. We offer a wide range of activity and nutrition tracking. You can track manually or connect your own device. So, download AlwaysOn® and get started on a better you today. Note: The AlwaysOn® app is only accessible if Onlife Health is your company’s wellness program provider. If we are not your health and wellness provider you will be unable to create an account. If we are your provider and you are still unable to create an account, please call our member services at 877-709-0201 M-F 8am to 7pm CST, we are here to help. 

 * You may be asked to provide secondary information to confirm eligibility. ** Features vary based on your specific program, so some items may be unavailable or appear differently for each user.

Screenshots

BCBSIL4 screens
AlwaysOn Wellness4 screens

Verdict

The call

The clearest difference is rating: BCBSIL at 4.7 against AlwaysOn Wellness's 4.0. BCBSIL also leads on ratings volume (27K vs 2.5K) and chart position (#207 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSIL holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: BCBSIL has 27K ratings behind it against 2.5K, so its average is the more settled of the two. Written reviews complicate that: 11% of BCBSIL's written reviews are positive against 14% of AlwaysOn Wellness's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BCBSIL ships an update fortnightly, AlwaysOn Wellness every 10 days. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 7 level
BCBSIL versus AlwaysOn Wellness: the parameters behind the verdict, then further details
ParameterBCBSILAlwaysOn Wellness
PriceFreeFree
Rating4.7 (27K ratings) — better4.0 (2.5K ratings)
Positive reviews11.0% of reviews14.4% of reviews — better
Number of ratings27K — better2.5K
Update frequencyFortnightlyEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#207 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.0
Further details — not scored
Size63 MB154 MB
Age rating4+17+
DeveloperBlue Cross and Blue Shield of IllinoisOnlife Health, Inc.

Customer experience

BCBSIL

All ratings26,990 ratings
Positive92.4%
Neutral1.6%
Negative6.0%
Written reviews317 reviews
Positive11.0%
Neutral3.8%
Negative85.2%

AlwaysOn Wellness

All ratings2,475 ratings
Positive74.1%
Neutral3.4%
Negative22.5%
Written reviews299 reviews
Positive14.4%
Neutral9.0%
Negative76.6%

User reviews

BCBSIL

From 27K App Store ratings

What we love

  • 💻 User-friendly interface
  • 🔒 Secure login options
  • 🗓️ Convenient access to claims and coverage details
  • 🔍 Helpful provider search functionality

Room to improve

  • 🐛 Frequent login issues and app crashes
  • 🤔 Confusing navigation and lack of intuitive features
  • 📱 Outdated and non-responsive design
  • 🕰️ Slow app performance and long load times
  • 🤷‍♀️ Inaccurate or incomplete information displayed

AlwaysOn Wellness

From 2.5K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Helpful health coaching
  • 🚀 Rewards program

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Sync issues with Apple Health and other devices
  • 🐛 Unreliable points tracking
  • 🐛 Buggy and glitchy app
  • 🐛 Cumbersome and repetitive user experience

Bugs and requests

BCBSIL

Reported bugs

4 issues
  • Login credentials not recognized
  • Unable to access account information
  • Inconsistent app behavior across devices
  • Errors when trying to update personal details

Requested features

5 requests
  • Ability to copy insurance information
  • Enhanced provider search with more details
  • Seamless integration with other healthcare apps
  • Improved mobile-optimized design and navigation
  • Faster and more reliable app performance

AlwaysOn Wellness

Reported bugs

4 issues
  • Login and password issues
  • Health assessment not loading
  • Inability to delete messages
  • Incorrect date and time stamps on messages

Requested features

3 requests
  • Dark mode option
  • Improved device connectivity
  • More reliable points tracking and redemption

In-app purchases

None

BCBSIL

No in-app purchases

None

AlwaysOn Wellness

No in-app purchases

Questions

Is BCBSIL free?
BCBSIL is free to download, with no in-app purchases.
Is AlwaysOn Wellness free?
AlwaysOn Wellness is free to download, with no in-app purchases.
Which has better reviews, BCBSIL or AlwaysOn Wellness?
BCBSIL is rated higher. BCBSIL averages 4.7 out of 5 from 27K ratings, while AlwaysOn Wellness averages 4.0 from 2.5K ratings.
Do BCBSIL or AlwaysOn Wellness have ads?
Neither BCBSIL nor AlwaysOn Wellness shows ads.
Which is updated more often, BCBSIL or AlwaysOn Wellness?
BCBSIL ships an update fortnightly, and AlwaysOn Wellness every 10 days. Most recently, BCBSIL was updated on September 24, 2026 and AlwaysOn Wellness on September 22, 2026.

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