Good
Good
App is not working
It’s not working since January 2025. Not recording points and not able to open Health Assessment.
After I wrote a review above, I didn’t log in for a few days. Now there is a new issue. I can’t login any more. It doesn’t recognize my username and/or password and can’t retrieve neither one. Acting like I never had an account set up. I deleted and downloaded the app many times.
Update 1/29/25: still Health Assessment is not working. Giving a white page
After I wrote a review above, I didn’t log in for a few days. Now there is a new issue. I can’t login any more. It doesn’t recognize my username and/or password and can’t retrieve neither one. Acting like I never had an account set up. I deleted and downloaded the app many times.
Update 1/29/25: still Health Assessment is not working. Giving a white page
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Face ID
Enough of asking to set up a Face ID. It even asks to not show again, but it continues every day I log in. I do not have Face ID set up on my phone and I will not set it up on my phone. Fix your app.
Can’t log in
I downloaded the app today for the first time —> Clicked on New to AlwaysOn Get started —> entered my information including BCBS Member ID and group number —> app says: you are already registered, your username is _____ (my BAM username) —> my BAM password doesn’t work —> clicked Forgot password —> created new password, tried logging in —> app says: “something went wrong. If you accessed this app as part of your health plan's wellness program, you may need to create a separate username.” —> prompts to register —> “you already have a username” —> ♾️
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Trimester pregnancy 3
Will not let me finish looking at all the clips. Freezes up on me
Some challenges aren’t working with the trackers
I thought there would be more help like meal plans and exercise programs
It’s awful
Barely functional .
Update
They have way to many updates
Very glitchy
Annoyingly glitchy. The app will go through periods where it won’t even load and is completely unusable. When it does load, it still seems to regularly freeze up. When it works, it’s nice.
Tech glitches
The app constantly freezes
Great concept terrible app
I literally can never sign in. Today the screen is so glitchy it just keeps refreshing 😮💨
Won’t Open
I loved this app, but something happened over the last week. It so t open. It just keeps trying over and over. Please fix it.
Vicious loop
When the app worked it was fine. There are a lot of clicks to get to a common tracking tool.
For about 3 weeks, the app is in a vicious loop at start up and repeats the facial recognition and never logs in. I have to use the website (which is just as many, if not more, clicks)
For about 3 weeks, the app is in a vicious loop at start up and repeats the facial recognition and never logs in. I have to use the website (which is just as many, if not more, clicks)
Stopped recording activities and won’t launch
App worked for a few months but now it no longer syncs workouts from Apple health. Also, the app won’t even login anymore, it’s stuck repeatedly scanning faceID and won’t log me in. Seems like the app has completely broken.
Not working
App does not open.
Issues
I feel like a majority of the time I try and get into the app there are issues. I have not been able to get into my app for a week because it just keeps trying to do Face ID and won’t open.
Not dependable
App always crashes, doesn’t update, and now it just loops constantly on login
App hasn’t worked for a couple months now
Why does it suck so bad?
Won’t Open
The app will not open, glitching over and over every time during login attempt. Please fix!!!
Great Programs and Incentives
App is easy to understand and use.
