Did BCBS Go Bankrupt? Out of Business
Has BCBS Gone Bankrupt or Out of Business. The app has not worked for quite some time. Trying to login online say system unavailable. Such a massive organization unable to provide basic access.
Poor developer support
I’m about to delete the app and just use the mobile website.
Their Face ID function has NEVER worked and always throws error messages, yet when I’ve made the 2 attempts to contact support they make you enter in all this information to identify your system and then you hear nothing back. It’s pretty evident they have no idea how to resolve the issue, so their response is apparently to simply ignore it.
Their Face ID function has NEVER worked and always throws error messages, yet when I’ve made the 2 attempts to contact support they make you enter in all this information to identify your system and then you hear nothing back. It’s pretty evident they have no idea how to resolve the issue, so their response is apparently to simply ignore it.
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Response from developer
Hey, I appreciate you providing us feedback. While we understand you have had issues with our support team in past occasions, we would like you to consider emailing us additional information so we can research why you're having issues with our Face ID feature. Can you email us at dx.team@bcbssc.com to assist you?
Didn’t Let me go 0 Stars
It’s that bad. Worst app I’ve ever used
Service down most of the time
Very poor service
App availability
I have been unable to use the app for well over 6 months. I have the most recent version, I’m using the correct login information and get the error “currently unavailable” this is crazy!
