Did BCBS Go Bankrupt? Out of Business
Has BCBS Gone Bankrupt or Out of Business. The app has not worked for quite some time. Trying to login online say system unavailable. Such a massive organization unable to provide basic access.
Poor developer support
I’m about to delete the app and just use the mobile website.
Their Face ID function has NEVER worked and always throws error messages, yet when I’ve made the 2 attempts to contact support they make you enter in all this information to identify your system and then you hear nothing back. It’s pretty evident they have no idea how to resolve the issue, so their response is apparently to simply ignore it.
Their Face ID function has NEVER worked and always throws error messages, yet when I’ve made the 2 attempts to contact support they make you enter in all this information to identify your system and then you hear nothing back. It’s pretty evident they have no idea how to resolve the issue, so their response is apparently to simply ignore it.
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Response from developer
Hey, I appreciate you providing us feedback. While we understand you have had issues with our support team in past occasions, we would like you to consider emailing us additional information so we can research why you're having issues with our Face ID feature. Can you email us at dx.team@bcbssc.com to assist you?
Didn’t Let me go 0 Stars
It’s that bad. Worst app I’ve ever used
Service down most of the time
Very poor service
App availability
I have been unable to use the app for well over 6 months. I have the most recent version, I’m using the correct login information and get the error “currently unavailable” this is crazy!
Never works
Every time I try to log in to the app, it says the system is currently unavailable. It’s been like this for at least the last 6 months. But yeah record breaking profits for you guys obviously never leaves CEO pockets. At least make a decent app to steal our money.
Cannot Add ID Card to Wallet
What should be a simple function for an app has not worked for me yet this year. Where’s the fix?
App literally doesn’t work
This app used to work fine but the last few months any time I try to open it it tells me the system is currently unavailable. This hasn’t changed or been fixed with any updates. Guess I’ll delete it
App Not in Service
Haven’t been able to log in for weeks due to app error saying “login currently unavailable please check back later”
Does this app ever work
Does this app ever work? Every time I go to log in it doesn’t work. I get a message that an error occurred
Not functional
App has been unusable for months now, beginning to think users have been left high and dry. Guess I gotta go back to the agony of calling BCBS directly with questions about claims & my coverage.
Help!
The facial app doesn’t work to login
2026 BCBS is not the same, Disgusting excuse for a Health insurance company. Profit over lives.
After six years of coverage with BCBS SC under the EPO Silver Plan, which offered affordable premiums and copays, open enrollment for 2026 revealed significant issues. The same plan I had for many years saw its premium increase dramatically from $70 to $300 per month, despite offering lesser coverage and a less comprehensive formulary. Fortunately, I switched to a different provider, Ambetter by Absolute Total Care SC, which not only offers lower premiums but also includes adult dental and vision coverage—benefits that BCBS SC has never provided to everyday South Carolinians. This switch has been the best medical decision I’ve ever made. However, I have witnessed the devastating impact on my other family members, who had no choice but to remain with BCBS. Their plan's cost soared from $350 annually in 2025 to a staggering $1,300 per month for 2026, for a family of three living within the average American income range. This increase would have consumed approximately 40% of their income. To cope, they were forced to switch to a new HMO plan that offers minimal actual coverage, with $20 copays for generic medications that cost less than fifty cents to produce. Additionally, BCBS jeopardized my sister’s health by refusing to cover a life-saving medication she had taken since childhood—a brand-name drug for her thyroid disease. They refused to reimburse her for this medication, forcing her to pay out of pocket and rely on discount pharmacy programs to access a critical, life-dependent drug. In 2024, Blue Cross Blue Shield of South Carolina reported total revenue of over $5.16 billion and a net income exceeding $165.9 million, which starkly highlights their focus on profit over patients. Concurrently, with the federal government refusing to renew ACA Emergency Premium Tax Credits, BCBS SC’s rising prices and plan changes publicly demonstrate a profit-driven approach that prioritizes financial gain over human lives.
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Response from developer
Thanks for using our mobile app! While we understand your frustration tied to your billing, in this review, you left no indication of an issue with our app. Were you experiencing any issues logging in, navigating to certain features or finding something within your account? If so, we're here to help! If your issues are strictly tied to an increase in billing, consider reaching out to customer service to discuss billing and coverage concerns.
Absolute Garbage
Obviously BCBS employees and their family members are writing positive reviews because no actual user of this app could possibly ever write a glowing review.
The app constantly requires me to create a new password because it can’t seem to use the strong password I create and save in my phone more than a couple of times. The login I use on the app doesn’t work on the website. Half the time the app is unavailable.
It’s garbage just like BCBS. Maybe quit overpaying your CEOs and invest in your freaking products. It’s hard enough to navigate this country’s broken healthcare system and pay out the nose for basic services. The very least you could do is offer functional tools.
The app constantly requires me to create a new password because it can’t seem to use the strong password I create and save in my phone more than a couple of times. The login I use on the app doesn’t work on the website. Half the time the app is unavailable.
It’s garbage just like BCBS. Maybe quit overpaying your CEOs and invest in your freaking products. It’s hard enough to navigate this country’s broken healthcare system and pay out the nose for basic services. The very least you could do is offer functional tools.
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Response from developer
While we appreciate your feedback, we do want to ensure your issues are being addressed. The login credentials you have created should work for both the app and if you are logging into your account through the website. You also should not have to create a new password each time you attempt to log in. We are here to help with any issues you are facing with our app. Please consider reaching out to us at dx.team@bcbssc.com for help. You also can use the "Experiencing a problem?" or "Contact Us" feature on to log in screen of the app for assistance.
App is now useless
I haven’t been able to use the app in at least a couple months now. I continue to get an error message that says the system is unavailable every time I attempt to log in. I used to use it pretty regularly so this is super frustrating.
Cannot Add ID Card To Apple Wallet
Updated 29 January.
The update from the developer on 25 January has not resolved the error issue with the ID card not being available in Apple Wallet for me. I have the latest IOS version and deleted and redownloaded the app to try to fix. No luck.
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The app seems good but the issue now is being unable to add my ID card to Apple Wallet. This is a beneficial feature that simply gives an error message with a code saying try again later. The error code is 00AWCRPS400. Tried re-downloading the app and rebooting phone but no change. Hoping that this is fixed in a future release.
The update from the developer on 25 January has not resolved the error issue with the ID card not being available in Apple Wallet for me. I have the latest IOS version and deleted and redownloaded the app to try to fix. No luck.
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The app seems good but the issue now is being unable to add my ID card to Apple Wallet. This is a beneficial feature that simply gives an error message with a code saying try again later. The error code is 00AWCRPS400. Tried re-downloading the app and rebooting phone but no change. Hoping that this is fixed in a future release.
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Apple Wallet Fail
Even after this latest update, ID card fails to load to Apple Wallet. Received message “An error occurred.”
Apple Wallet doesn’t work
Error code 00AWCRPS400 every time I try the button to Add to Apple Wallet for the medical ID
Cannot Add ID Card To Apple Wallet
The app seems good but the issue now is being unable to add my ID card to Apple Wallet. This is a beneficial feature that simply gives an error message with a code saying try again later. The error code is 00AWCRPS400. Tried re-downloading the app and rebooting phone but no change. Hoping that this is fixed in a future release.
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Nice but….
ID on Apple wallet not working
