This app is god awful
This is the first app I have ever left a negative review about. It slow and clunky. Barely works half the time and every time I try to open it and login it has an update that is separate from the standard App Store update. The interface itself is intuitive enough to make sense but the performance SUUUUUCKS. And I have zero say in using it because it’s who my company offers. Anyway, use it with patience!
Show more
Intentionally bad app
CareFirst has the resources to make this app usable but chooses not to fix it. It is an intentional barrier to transparency and consumer empowerment.
Worst app ever
This app is terrible. Makes you sign in multiple times. Things take forever to load. IF they load. Good luck finding a new doctor- things aren’t always up-to-date. I just received a new message saying sorry for the delayed response. It only took them 3 & 1/2 months to reply.
Absolutely useless
CareFirst must be intentionally sabotaging their own app. There is no excuse for such a huge insurance company to have a non-functional app. Save yourself the hassle and just stick to desktop.
App so poorly designed it has made me lobby for new health insurance at my job
It must be incredible to be so bad at your job that you can release an app like this and not worry about getting fired. If I wasn’t in need of serious medical medical care, it would be funny.
