Free

Details

  • Released
  • Updated
  • December 4, 2018
  • June 30, 2026

Features

Explore My Plan screenshot #1 for iPhone
Explore My Plan screenshot #2 for iPhone
Explore My Plan screenshot #3 for iPhone
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ipad
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About

Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.

Check claims and benefits
View or email ID card
Track deductible and out-of-pocket spend
Find a doctor
Secure customer service communication
Touch/Face ID login
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What's New in Explore My Plan

2.25.2

June 30, 2026

Thank you for using Explore My Plan! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. - Enhanced, faster 2 factor login

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User reviews

Feedback

The app is not dependable when submission or claims. Many times I am not able to submit a claim when clicking on “submit a claim”, I am not able to review pending claims nor processed claims consistently

Please fix

Website crashes

Can never get on the website as it always says server not available

App crashes

Most of the time I can open the claims list, but when I click on a claim to review, the screen goes blank and it just spools until it times out.

Great App

Wonderful

Constantly errors

Half the time I can’t use the app as it doesn’t load. When it works, it is great, but that is only about half the times I try to use it.

Developer apps

FAQ

What is Explore My Plan?

Explore My Plan allows select Blue Cross and Blue Shield members to access their health plan information on the go. You can check claims, benefits, track spending, find doctors, and communicate with customer service.

Is Explore My Plan free to download?

Yes, there is no charge from Blue Cross and Blue Shield to download Explore My Plan. However, rates from your wireless provider may apply.

What information can I access with Explore My Plan?

You can check your claims and benefits, view or email your ID card, track your deductible and out-of-pocket spend, find a doctor in your network, and communicate securely with Customer Service.

Which Blue Cross and Blue Shield plans are supported by Explore My Plan?

This app supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida and Blue Cross and Blue Shield of Minnesota. It also supports all medical and dental benefit plans administered by Patrius Health.

How secure is Explore My Plan?

The app allows secure communication with Customer Service and supports Touch or Face ID for quicker, secure access to your online account.

What devices does Explore My Plan support?

Explore My Plan supports iPhones, iPads, and iPods. It was last updated on January 26, 2026, with version 2.24.1.

Does Explore My Plan have ads?

No, Explore My Plan does not contain advertisements. It is a free application provided by Blue Cross and Blue Shield.

Where can I find more information about Explore My Plan?

For more information about Explore My Plan, please visit ExploreMyPlan.com. This website provides additional details about the app's features and supported plans.