Excellus BCBS vs Explore My Plan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Excellus BCBS
Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.
- View and order member cards
- Track deductibles and out-of-pocket spending
- Check coverage details
- Find doctors, urgent care, and hospitals
- Go paperless
- View and filter claims
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Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.
Explore My Plan
Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.
- Check claims and benefits
- View or email ID card
- Track deductible and out-of-pocket spend
- Find a doctor
- Secure customer service communication
- Touch/Face ID login
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Explore My Plan allows select Blue Cross and Blue Shield members to access their health plan information on the go. Register or log in to: • Check your claims and benefits • View or email your ID card • Track your deductible and out-of-pocket spend • Find a doctor in your network • Communicate securely with Customer Service Use your myBlueCross username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. There is no charge from Blue Cross and Blue Shield to download, but rates from your wireless provider may apply. This information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options. This app supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida and Blue Cross and Blue Shield of Minnesota. This app also supports all medical and dental benefit plans administered by Patrius Health. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association. Please visit ExploreMyPlan.com for more information.
Screenshots
Verdict
The clearest difference is rating: Excellus BCBS at 4.4 against Explore My Plan's 3.4. Excellus BCBS also leads on ratings volume (1.8K vs 57). Explore My Plan's advantage is review sentiment (25% vs 14%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Excellus BCBS holds the better App Store score, 4.4 against 3.4. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 14% of Excellus BCBS's written reviews are positive against 25% of Explore My Plan's, so the app with the better star average is not the one people write more warmly about.
Excellus BCBS ships an update monthly, Explore My Plan every 6 weeks. The most recent releases landed on September 22, 2026 and August 17, 2026 respectively.
| Parameter | Excellus BCBS | Explore My Plan |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.8K ratings) — better | 3.4 (57 ratings) |
| Positive reviews | 14.1% of reviews | 25.0% of reviews — better |
| Number of ratings | 1.8K — better | 57 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 30 MB |
| Age rating | 4+ | 12+ |
| Developer | Excellus Health Plan, Inc. | UTIC Insurance Company |
Customer experience
Excellus BCBS
Explore My Plan
Bugs and requests
Excellus BCBS
Reported bugs
4 issues- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices
Requested features
3 requests- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management
Explore My Plan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Excellus BCBS
No in-app purchases
Explore My Plan
No in-app purchases
Questions
Is Excellus BCBS free?
Is Explore My Plan free?
Which has better reviews, Excellus BCBS or Explore My Plan?
Do Excellus BCBS or Explore My Plan have ads?
Which is updated more often, Excellus BCBS or Explore My Plan?
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