Comparison

Premera vs Explore My Plan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Premera

Access your health plan details, view claims, and find in-network providers. Manage your digital ID card, track deductibles, and review prescription information. This app is designed for individuals with employer-sponsored health coverage in Alaska and Washington State.

Highlights
  • View claims and payment details
  • Access digital ID card
  • Locate in-network providers
  • Track deductible status
  • Manage prescription information
Features
Read full description

Keep your health plan info right in your pocket View your claims Access detailed claims information for you and your dependents from anywhere. Know when Premera receives a claim, when we pay it, and what the provider may bill you. Show your digital ID card Forgot your card? We’ve got you covered—right here on your phone. Show it, save it to your photo gallery, or send it to your doctor. Find care Locate nearby in-network doctors, hospitals, urgent care facilities, and more. Use the app to request an in-person medical appointment or to find virtual care included in your plan. Deductible met, or not yet? Don’t guess. Know how much you have left to pay each plan year before Premera starts paying for certain expenses. View your individual and family deductibles for medical and dental at any time. Prescriptions at a glance Use the Medicine Cabinet feature in the app to view a list of your prescriptions, including dosage and pharmacy information. Note: For 2026 plans, the Premera app supports only those who get coverage through their employer. The Premera app doesn’t currently support information for our Medicare Advantage or Medicare Supplement customers, or for those who bought an individual or family plan through Washington Healthplanfinder.org or HealthCare.gov. © 2026 Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County. Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.

About

Explore My Plan

Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.

Highlights
  • Check claims and benefits
  • View or email ID card
  • Track deductible and out-of-pocket spend
  • Find a doctor
  • Secure customer service communication
  • Touch/Face ID login
Features
Read full description

Explore My Plan allows select Blue Cross and Blue Shield members to access their health plan information on the go. Register or log in to: • Check your claims and benefits • View or email your ID card • Track your deductible and out-of-pocket spend • Find a doctor in your network • Communicate securely with Customer Service Use your myBlueCross username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. There is no charge from Blue Cross and Blue Shield to download, but rates from your wireless provider may apply. This information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options. This app supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida and Blue Cross and Blue Shield of Minnesota. This app also supports all medical and dental benefit plans administered by Patrius Health. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association. Please visit ExploreMyPlan.com for more information.

Screenshots

Premera4 screens
Explore My Plan3 screens

Verdict

The call

The clearest difference is rating: Explore My Plan at 3.4 against Premera's 1.8. Explore My Plan also leads on review sentiment (25% vs 8%) and device support (3 vs 1). Premera's advantage is update cadence (every 2 weeks vs every 6 weeks) and ratings volume (383 vs 57). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Explore My Plan holds the better App Store score, 3.4 against 1.8. That said, the two scores are not equally well evidenced: Premera has 383 ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 8% of Premera's written reviews are positive against 25% of Explore My Plan's.

UpkeepUpdate frequency

Premera ships an update every 2 weeks, Explore My Plan every 6 weeks. The most recent releases landed on September 23, 2026 and August 17, 2026 respectively.

Scorecard6 real differences · 4 level
Premera versus Explore My Plan: the parameters behind the verdict, then further details
ParameterPremeraExplore My Plan
PriceFreeFree
Rating1.8 (383 ratings)3.4 (57 ratings) — better
Positive reviews7.6% of reviews25.0% of reviews — better
Number of ratings383 — better57
Update frequencyEvery 2 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size21 MB30 MB
Age rating12+12+
DeveloperPremera Blue CrossUTIC Insurance Company

Customer experience

Premera

All ratings372 ratings
Positive15.1%
Neutral5.9%
Negative79.0%
Written reviews158 reviews
Positive7.6%
Neutral6.3%
Negative86.1%

Explore My Plan

All ratings51 ratings
Positive58.8%
Neutral9.8%
Negative31.4%
Written reviews8 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

Bugs and requests

Premera

Reported bugs

3 issues
  • Constant login failures and account access problems
  • Provider search feature not functioning properly
  • App crashes and freezes on various user actions

Requested features

3 requests
  • Add Apple Wallet support for insurance card
  • Improve provider search and directory accuracy
  • Expand coverage to include Medicare and individual plans

Explore My Plan

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Premera

No in-app purchases

None

Explore My Plan

No in-app purchases

Questions

Is Premera free?
Premera is free to download, with no in-app purchases.
Is Explore My Plan free?
Explore My Plan is free to download, with no in-app purchases.
Which has better reviews, Premera or Explore My Plan?
Explore My Plan is rated higher. Premera averages 1.8 out of 5 from 383 ratings, while Explore My Plan averages 3.4 from 57 ratings.
Do Premera or Explore My Plan have ads?
Neither Premera nor Explore My Plan shows ads.
Which is updated more often, Premera or Explore My Plan?
Premera ships an update every 2 weeks, and Explore My Plan every 6 weeks. Most recently, Premera was updated on September 23, 2026 and Explore My Plan on August 17, 2026.

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