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The app is not dependable when submission or claims. Many times I am not able to submit a claim when clicking on “submit a claim”, I am not able to review pending claims nor processed claims consistently

Please fix

Website crashes

Can never get on the website as it always says server not available

App crashes

Most of the time I can open the claims list, but when I click on a claim to review, the screen goes blank and it just spools until it times out.

Great App

Wonderful

Constantly errors

Half the time I can’t use the app as it doesn’t load. When it works, it is great, but that is only about half the times I try to use it.

BCBS

Frequently errors out while using. Otherwise easy to navigate. Just wish it wouldn’t error out each time I’m using.

Easy to Use

Enjoying the app. Finding what I need easily. Thanks!

Does not work

When logging in I received a message that the system is not working and to try again later. I tried again later and then again after that and I get the same message.