Blue Shield of California

Blue Shield of California

by Blue Shield California

21K ratings
162 reviews
Free

Details

  • Released
  • Updated
  • October 30, 2013
  • July 11, 2026

Features

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About

Manage your health insurance plan and access care information on the go. View your ID card, find doctors, track claims, and understand your benefits. This app offers enhanced 24/7 service for members.

View personalized dashboard
Search for doctors and facilities
Display and share ID card
Track plan usage (deductibles, copayments)
Review and track claims
Submit out-of-network claims
Pay monthly premiums
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What users say

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What's New in Blue Shield of California

12.6.0

July 11, 2026

This version of the app includes technical upgrades to optimize our members' experience. Thanks for using the Blue Shield of California app!

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User reviews

teledoc waiting is buggy / bad

If you have to wait for teledoc it is extremely unclear whether app can be closed, and after long enough of waiting it times out and requests log in again, not clear how notifications for teledoc work

Issues

Th app keeps shutting down. And I have a hard time finding some information, such as how much toward my deductible have I been given credit for.

Buggy

Hangs up on opening trivia feature. Also always in maintenance mode and unable to use right now

Only problems

I switched insurance because the doctor I wanted was covered on the website. Received my benefit card with my primary care physician on it. That primary care physician doesn’t accept my insurance. Called my previous doctor and they ran my subscriber ID that I am covered. I just need to switch primary care physicians. Just got off the phone with Blue Shield and they said that my previous doctor is not covered either. Now I have to go to urgent cares for referrals because I cannot go out of primary care physician on my card without paying full out-of-pocket. But the doctor on my card does not accept my insurance
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Unusable. Scam insurance company

It’s impossible to login on this app or the website. I’m paying for health insurance and whenever I login it asks me if I’m still shopping for a plan. I go to a different page after logging in and then I’m not logged in anymore. I try again on the app and it says the app is unavailable for maintenance. I honestly believe this is all intentional so you can’t get anything out of the thousands of dollars we all spend on health insurance.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes on login or during use

Bug

Saved login credentials not working

Bug

Inaccurate or missing provider information

Bug

Inability to complete account changes

Bug

Requested Features

4 requests

Add medical cards to digital wallets

Feature

Improve claims submission and tracking

Feature

Enhance provider search functionality

Feature

Streamline account management and updates

Feature

FAQ

What can I do with the Blue Shield of California app?

The app allows you to manage your health insurance plan from anywhere. You can view your ID card, search for doctors and facilities, track your claims, understand your benefits, pay premiums, and access important plan documents.

Who is eligible to use the Blue Shield of California app?

This app is intended for use by Blue Shield of California and Blue Shield Promise Health Plan members who are residents of California. You must be a member to access most of its features.

Is there a cost to use the Blue Shield of California app?

The app is available for free download and use. There are no additional costs associated with using the app itself, though your health plan benefits and services may have associated costs.

How do I find a doctor using the app?

You can search for doctors and facilities directly within the app. The search functionality allows you to filter by doctor specialty, location, and/or by name to find the care you need.

Can I track my medical claims through the app?

Yes, you can review your existing claims and track the progress of new claims from their initiation to finalization. The app also allows you to submit out-of-network claims.