Blue Shield of California

Blue Shield of California

by Blue Shield of California

21K ratings
164 reviews
Free

Details

  • Released
  • Updated
  • October 30, 2013
  • July 31, 2026

Features

Blue Shield of California screenshot #1 for iPhone
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About

Manage your health insurance plan and access care information on the go. View your ID card, find doctors, track claims, and understand your benefits. This app offers enhanced 24/7 service for members.

View personalized dashboard
Search for doctors and facilities
Display and share ID card
Track plan usage (deductibles, copayments)
Review and track claims
Submit out-of-network claims
Pay monthly premiums
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What users say

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What's New in Blue Shield of California

12.6.2

July 31, 2026

This version of the app includes technical upgrades to optimize our members' experience. Thanks for using the Blue Shield of California app!

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User reviews

APP Crashes

APP crashes when trying to view ID card.

Discrimination is their motto

After logging in and finding a Doctors office, I called to make an appointment. At that moment it logged me out and would not let me log in. My login info was correct since it’s literally saved in my phone and I wrote it down. After multiple attempts it permanently locked me out indefinitely. I needed that information to give to the doctor’s office. You should all be ashamed of yourself. The makers of this app purposely locked me out when I found a doctor just to prevent me from getting help. I hope AI takes your job.
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teledoc waiting is buggy / bad

If you have to wait for teledoc it is extremely unclear whether app can be closed, and after long enough of waiting it times out and requests log in again, not clear how notifications for teledoc work

Issues

Th app keeps shutting down. And I have a hard time finding some information, such as how much toward my deductible have I been given credit for.

Buggy

Hangs up on opening trivia feature. Also always in maintenance mode and unable to use right now

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes on login or during use

Bug

Saved login credentials not working

Bug

Inaccurate or missing provider information

Bug

Inability to complete account changes

Bug

Requested Features

4 requests

Add medical cards to digital wallets

Feature

Improve claims submission and tracking

Feature

Enhance provider search functionality

Feature

Streamline account management and updates

Feature

FAQ

What can I do with the Blue Shield of California app?

The app allows you to manage your health insurance plan from anywhere. You can view your ID card, search for doctors and facilities, track your claims, understand your benefits, pay premiums, and access important plan documents.

Who is eligible to use the Blue Shield of California app?

This app is intended for use by Blue Shield of California and Blue Shield Promise Health Plan members who are residents of California. You must be a member to access most of its features.

Is there a cost to use the Blue Shield of California app?

The app is available for free download and use. There are no additional costs associated with using the app itself, though your health plan benefits and services may have associated costs.

How do I find a doctor using the app?

You can search for doctors and facilities directly within the app. The search functionality allows you to filter by doctor specialty, location, and/or by name to find the care you need.

Can I track my medical claims through the app?

Yes, you can review your existing claims and track the progress of new claims from their initiation to finalization. The app also allows you to submit out-of-network claims.