Comparison

Blue Cross NC vs Explore My Plan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Blue Cross NC

Access your health plan information, view your digital ID card, track claims and spending, and manage payments. Find in-network providers and estimate costs. Get customer support directly through the app.

Highlights
  • Digital ID card access
  • Claims and spending tracker
  • Premium payment management
  • Provider search and cost estimator
  • In-app customer support
  • Access plan documents
Features
Read full description

Stay informed about your health and keep key plan details at your fingertips. In the member portal, you can securely: • View your digital ID card and add it to your digital wallet • Track the status of your claims and spending toward deductible and out-of-pocket limits • Pay monthly premiums, view payment history, and set up autopay • Manage preferences like paperless delivery and other contact preferences • Access customer support through click-to-call, in-app messaging, and live chat • Find in-network providers and estimate procedure costs • Access digital documents like your plan benefits summary, EOBs, and plan resources

About

Explore My Plan

Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.

Highlights
  • Check claims and benefits
  • View or email ID card
  • Track deductible and out-of-pocket spend
  • Find a doctor
  • Secure customer service communication
  • Touch/Face ID login
Features
Read full description

Explore My Plan allows select Blue Cross and Blue Shield members to access their health plan information on the go. Register or log in to: • Check your claims and benefits • View or email your ID card • Track your deductible and out-of-pocket spend • Find a doctor in your network • Communicate securely with Customer Service Use your myBlueCross username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. There is no charge from Blue Cross and Blue Shield to download, but rates from your wireless provider may apply. This information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options. This app supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida and Blue Cross and Blue Shield of Minnesota. This app also supports all medical and dental benefit plans administered by Patrius Health. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association. Please visit ExploreMyPlan.com for more information.

Screenshots

Blue Cross NC4 screens
Explore My Plan3 screens

Verdict

The call

The clearest difference is rating: Blue Cross NC at 4.3 against Explore My Plan's 3.4. Blue Cross NC also leads on ratings volume (6.3K vs 57). Explore My Plan's advantage is review sentiment (25% vs 17%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Blue Cross NC holds the better App Store score, 4.3 against 3.4. That said, the two scores are not equally well evidenced: Blue Cross NC has 6.3K ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 17% of Blue Cross NC's written reviews are positive against 25% of Explore My Plan's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Blue Cross NC ships an update monthly, Explore My Plan every 6 weeks. The most recent releases landed on September 23, 2026 and August 17, 2026 respectively.

Scorecard3 real differences · 7 level
Blue Cross NC versus Explore My Plan: the parameters behind the verdict, then further details
ParameterBlue Cross NCExplore My Plan
PriceFreeFree
Rating4.3 (6.3K ratings) — better3.4 (57 ratings)
Positive reviews16.7% of reviews25.0% of reviews — better
Number of ratings6.3K — better57
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size37 MB30 MB
Age rating4+12+
DeveloperBlue Cross and Blue Shield of North CarolinaUTIC Insurance Company

Customer experience

Blue Cross NC

All ratings6,332 ratings
Positive81.2%
Neutral4.3%
Negative14.5%
Written reviews228 reviews
Positive16.7%
Neutral13.2%
Negative70.2%

Explore My Plan

All ratings51 ratings
Positive58.8%
Neutral9.8%
Negative31.4%
Written reviews8 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

Bugs and requests

Blue Cross NC

Reported bugs

4 issues
  • App not accessible or constantly crashing
  • Login and authentication problems
  • Incorrect account information and balances
  • Broken or non-functioning features

Requested features

4 requests
  • Improve camera integration for scanning
  • Add support for Apple Wallet
  • Provide more transparent cost estimates
  • Streamline navigation and organization

Explore My Plan

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Blue Cross NC

No in-app purchases

None

Explore My Plan

No in-app purchases

Questions

Is Blue Cross NC free?
Blue Cross NC is free to download, with no in-app purchases.
Is Explore My Plan free?
Explore My Plan is free to download, with no in-app purchases.
Which has better reviews, Blue Cross NC or Explore My Plan?
Blue Cross NC is rated higher. Blue Cross NC averages 4.3 out of 5 from 6.3K ratings, while Explore My Plan averages 3.4 from 57 ratings.
Do Blue Cross NC or Explore My Plan have ads?
Neither Blue Cross NC nor Explore My Plan shows ads.
Which is updated more often, Blue Cross NC or Explore My Plan?
Blue Cross NC ships an update monthly, and Explore My Plan every 6 weeks. Most recently, Blue Cross NC was updated on September 23, 2026 and Explore My Plan on August 17, 2026.

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