Blue Cross NC vs Explore My Plan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Blue Cross NC
Access your health plan information, view your digital ID card, track claims and spending, and manage payments. Find in-network providers and estimate costs. Get customer support directly through the app.
- Digital ID card access
- Claims and spending tracker
- Premium payment management
- Provider search and cost estimator
- In-app customer support
- Access plan documents
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Stay informed about your health and keep key plan details at your fingertips. In the member portal, you can securely: • View your digital ID card and add it to your digital wallet • Track the status of your claims and spending toward deductible and out-of-pocket limits • Pay monthly premiums, view payment history, and set up autopay • Manage preferences like paperless delivery and other contact preferences • Access customer support through click-to-call, in-app messaging, and live chat • Find in-network providers and estimate procedure costs • Access digital documents like your plan benefits summary, EOBs, and plan resources
Explore My Plan
Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.
- Check claims and benefits
- View or email ID card
- Track deductible and out-of-pocket spend
- Find a doctor
- Secure customer service communication
- Touch/Face ID login
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Explore My Plan allows select Blue Cross and Blue Shield members to access their health plan information on the go. Register or log in to: • Check your claims and benefits • View or email your ID card • Track your deductible and out-of-pocket spend • Find a doctor in your network • Communicate securely with Customer Service Use your myBlueCross username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. There is no charge from Blue Cross and Blue Shield to download, but rates from your wireless provider may apply. This information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options. This app supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida and Blue Cross and Blue Shield of Minnesota. This app also supports all medical and dental benefit plans administered by Patrius Health. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association. Please visit ExploreMyPlan.com for more information.
Screenshots
Verdict
The clearest difference is rating: Blue Cross NC at 4.3 against Explore My Plan's 3.4. Blue Cross NC also leads on ratings volume (6.3K vs 57). Explore My Plan's advantage is review sentiment (25% vs 17%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Blue Cross NC holds the better App Store score, 4.3 against 3.4. That said, the two scores are not equally well evidenced: Blue Cross NC has 6.3K ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 17% of Blue Cross NC's written reviews are positive against 25% of Explore My Plan's, so the app with the better star average is not the one people write more warmly about.
Blue Cross NC ships an update monthly, Explore My Plan every 6 weeks. The most recent releases landed on September 23, 2026 and August 17, 2026 respectively.
| Parameter | Blue Cross NC | Explore My Plan |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (6.3K ratings) — better | 3.4 (57 ratings) |
| Positive reviews | 16.7% of reviews | 25.0% of reviews — better |
| Number of ratings | 6.3K — better | 57 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 37 MB | 30 MB |
| Age rating | 4+ | 12+ |
| Developer | Blue Cross and Blue Shield of North Carolina | UTIC Insurance Company |
Customer experience
Blue Cross NC
Explore My Plan
Bugs and requests
Blue Cross NC
Reported bugs
4 issues- App not accessible or constantly crashing
- Login and authentication problems
- Incorrect account information and balances
- Broken or non-functioning features
Requested features
4 requests- Improve camera integration for scanning
- Add support for Apple Wallet
- Provide more transparent cost estimates
- Streamline navigation and organization
Explore My Plan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Blue Cross NC
No in-app purchases
Explore My Plan
No in-app purchases
Questions
Is Blue Cross NC free?
Is Explore My Plan free?
Which has better reviews, Blue Cross NC or Explore My Plan?
Do Blue Cross NC or Explore My Plan have ads?
Which is updated more often, Blue Cross NC or Explore My Plan?
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