Still the worst I T ever
Can't make a payment online on the phone and can't make a payment on the app without signing in. At least you're consistently bad.
App
To confusing
This insurance sucks
This insurance you guys are just a bunch of bloody thieves
Worst App on my phone
At least half the time I try to log on I sit there watching the wheel go round and round indefinitely. That’s if the login icon even responds when you touch it.
Still utter garbage app
For no apparent, or fixable, reason, this garbage piece of junk app now no longer accepts either my wife’s or my log-in information. Doesn’t allow a reset of anything despite us having all our subscriber information.
Why would we want to log in and check our claims and coverage anyway?! We are now forced to call Excellus and wade through their equally trashy phone system to talk to some moron.
App works no better than their health plans.
Why would we want to log in and check our claims and coverage anyway?! We are now forced to call Excellus and wade through their equally trashy phone system to talk to some moron.
App works no better than their health plans.
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