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Excellus BCBS

Excellus BCBS

by Excellus Health Plan, Inc.

1.8K ratings
99 reviews
🔧 Utilities
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • October 30, 2017
  • August 17, 2026

Features

Developer

Excellus Health Plan, Inc.
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About

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

✓View and order member cards
✓Track deductibles and out-of-pocket spending
✓Check coverage details
✓Find doctors, urgent care, and hospitals
✓Go paperless
✓View and filter claims
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What users say

Summarized from real user reviews of Excellus BCBS. Based on 1.8K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 📱Easy to navigate
  • 🔍Helpful information display
  • 🤳Apple Wallet support

Negative things

  • 🔒Difficult login/registration process
  • 🐛Frequent crashes and glitches
  • 💳Inability to make payments
  • 🔍Inaccurate or missing information
  • 🔍Poor search functionality
See all reviews

What's New in Excellus BCBS

2.36.1

August 17, 2026

Minor enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Terrible

This app is the worst. Never saves my login info. Does not accept forgot username or password unless I delete the app and reinstall. You are not poor, Excellus. Do better with your app. Please.
BMuskyBMusky

Service at Excellus BCBS

The medical plans are great and there’s a good selection, I’ve been a customer for more than 2 decades and I am pleased.
josephcgreenjosephcgreen

Service

Great Insurance
crcts4crcts4

Still the worst I T ever

Can't make a payment online on the phone and can't make a payment on the app without signing in. At least you're consistently bad.
Pinball7777Pinball7777

App

To confusing
DwMc9DwMc9
See 94 more reviews

Developer apps

Univera Healthcare
Univera Healthcare

by Excellus Health Plan, Inc.

💪 Health & Fitness

(348)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login verification code not received

Bug

Member card information not loading

Bug

Keyboard blocking UI elements

Bug

Incompatibility with newer devices

Bug
✨

Requested Features

3 requests

Itemized billing information

Feature

Improved dental coverage visibility

Feature

Seamless login and account management

Feature

FAQ

What can I do with the Excellus BCBS app?

The app allows Excellus BlueCross BlueShield members to log in and access their health plan information on-the-go. You can view and order member cards, track deductibles and out-of-pocket spending, check your coverage, find doctors or hospitals, go paperless, and view or filter your claims.

Is the Excellus BCBS app free to use?

Yes, the app is free to download and use for all Excellus BlueCross BlueShield members. There are no in-app purchases or subscription fees associated with accessing your health plan information through the app.

Who is the target audience for this app?

This app is designed for individuals who are members of Excellus BlueCross BlueShield. It provides them with a convenient way to manage their health insurance details and access healthcare services directly from their mobile devices.

How do I find a doctor using the app?

The app features a 'Find a Doctor, Urgent Care or Hospital' function. By using this feature, you can easily search for healthcare providers within your network, helping you locate the care you need conveniently.

What information can I track regarding my spending?

You can track your deductibles and out-of-pocket spending through the app. Please note that the spending charts are specifically applicable for members enrolled in High Deductible health plans.