Nonfunctional
You dingalings. It’s like you want to go out of business. At least your previous app was functional. This one doesn’t even allow you to refill prescriptions without the prescription number, doesn’t allow you to manage other family members meds, and half the time the app just closes on itself. I gave it a full 2 months for things to be fixed and still haven’t been so now I’ll be going to mail order or Walgreens for the convenience.
Show more
Useless
Login randomly stops working sometimes and whenever I try to add a medication to check my refill, it says the information I filled out (from the bottle) doesn’t match any prescriptions. will also say that the phone number on my prescription bottle from my local kinney drugs doesnt match any kinney drugs locations??? like how bad can you make this app
Show more
App is clunky, freezes often
The old app was lousy, but at least it usually worked.
This one freezes up, every time I try to log in. It usually requires my rebooting my iOS device to access.
Then, once logged in, it freezes up, or takes a long time to access my prescriptions. Once I access my prescriptions, the app boots me back out to the Home Screen after any individual prescription is viewed, meaning I have to go through the same laggy process of re-accessing my prescriptions—over and over, if I have multiple prescriptions I need to access.
Very poorly made
This one freezes up, every time I try to log in. It usually requires my rebooting my iOS device to access.
Then, once logged in, it freezes up, or takes a long time to access my prescriptions. Once I access my prescriptions, the app boots me back out to the Home Screen after any individual prescription is viewed, meaning I have to go through the same laggy process of re-accessing my prescriptions—over and over, if I have multiple prescriptions I need to access.
Very poorly made
Show more
Unusable 👎🏻👎🏻👎🏻
Unless you have any wifi at all this app won’t work and when it does it’s so bad. I can’t request meds unless the pharmacy decides it’s acceptable to order my meds, I can’t log in as easy I use to. Can’t call the pharmacy either because now that’s all an ai robot so you’re literally unable to access meds info or nothing. This app is so horrible and should be a crime to making it this inaccessible to get medication. If I could give it a 0 I would.
Show more
Doesn't work
Before the most recent update, the app would freeze on the login page and not let me do anything. At least then I could restart the app and usually log in okay. As of the most recent update though, it always gets stuck on the new loading screen when it opens. I literally can't do anything on it, and closing and reopening it no longer helps. I don't know who works on this app but you seriously need to work on these problems. This app is supposed to make checking in on my meds more convenient, not impossible.
Show more
