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MyURMedicine

MyURMedicine

by University of Rochester

2.2K ratings
158 reviews
💪 Health & Fitness
Free

Details

  • Released
  • Updated

Features

Developer

University of Rochester
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🔄6+ apps
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❓5 answered
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About

Access your medical records, schedule appointments, and communicate with your healthcare team. Find UR Medicine locations, view specialist information, and stay informed with health and wellness content.

✓Access medical records
✓Schedule appointments
✓Request prescription renewals
✓Message healthcare team
✓Find locations and directions
✓View specialist information
✓Read health and wellness content
Show original description

What users say

Summarized from real user reviews of MyURMedicine. Based on 2.2K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Easy to use
  • 🚀Fast and efficient
  • 💡Convenient access to medical information
  • 🚀Excellent communication with providers
  • 👍Helpful for managing healthcare

Negative things

  • 🐛Buggy and glitchy
  • 🤔Confusing and difficult to navigate
  • 🔍Lack of transparency in billing and costs
  • 🙄Unnecessary notifications and emails
  • 🙃Providers not fully utilizing the app
See all reviews

What's New in MyURMedicine

11.5.3

November 5, 2025

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Friendly

Staff is very friendly and caring! Would highly recommend to other people!
Eliza PatulloEliza Patullo

New phone update

Seems to not be able to upload information. Keeps saying unable because of network issues
sgkzhksdysgkzhksdy

Review

5stars
aimsllaimsll

Billing Question

I was a patient that you are urgent care on January 22. I was billed $1900. I went to simply evaluate the cough. I have asked for a qualification about billing. It seems extremely high. Today I have no response.
JimgonskiJimgonski

Cannot send a message to my doctor

I would like to send a message to my doctor (from 2024) but it is not possible. Her name is no longer in the list of my providers. There is a list of doctors (from recent visits) but you decided to put a time limit on the available doctors.
dididogandididogan
See 153 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login and account issues

Bug

Inaccurate or outdated medical information

Bug

Compatibility problems with older devices

Bug

Difficulties with scheduling and appointment management

Bug
✨

Requested Features

5 requests

Ability to view historical test results and trends

Feature

Integration with more healthcare providers

Feature

More customization options

Feature

Improved messaging and communication features

Feature

Better organization and information layout

Feature

FAQ

What can I do with the MyURMedicine app?

The app allows UR Medicine patients to access their MyChart account, view test results, diagnoses, medications, and immunizations. You can also request appointments and prescription renewals, message your healthcare team, and view/pay bills online.

Is the MyURMedicine app free to use?

Yes, the MyURMedicine app is free to download and use. Access to MyChart features requires a MyChart account, which is also a free online tool for UR Medicine patients.

How do I get a MyChart account to use the app?

You need to have a MyChart account to access the MyChart features within the app. For more information on signing up, visit mychart.urmc.edu and click on “Sign Up (I don’t have access)".

Can I find UR Medicine locations using the app?

Yes, the app helps you find and get directions to UR Medicine hospitals, urgent care centers, imaging facilities, and lab locations. It also provides information on over 1,300 specialists.

What kind of health information can I upload?

You can upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs. This helps in organizing your personal health record.