Excellus BCBS vs MyURMedicine
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Excellus BCBS
Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.
- View and order member cards
- Track deductibles and out-of-pocket spending
- Check coverage details
- Find doctors, urgent care, and hospitals
- Go paperless
- View and filter claims
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Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.
MyURMedicine
Access your medical records, schedule appointments, and communicate with your healthcare team. Find UR Medicine locations, view specialist information, and stay informed with health and wellness content.
- Access medical records
- Schedule appointments
- Request prescription renewals
- Message healthcare team
- Find locations and directions
- View specialist information
- Read health and wellness content
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As a UR Medicine patient, you can use our MyURMedicine mobile app to access your MyChart, a free online tool, for UR Medicine patients, that gives you access to your medical record anytime, anywhere. The UR Medicine mobile app also helps you find and get directions to our hospitals, urgent care, imaging, and lab locations; view information on more than 1,300 of our specialists; and read up on the latest UR Medicine health and wellness information. Using MyChart you can: • View your test results, diagnoses, medications, and immunizations. • Request appointments and prescription renewals. • Send a message to your health care team. • Organize all your medical information into one personal health record. • View and pay your bill online. • Upload health and fitness data, including data from the Apple Health app (when enrolled in self-tracking programs) You need to have a MyChart account to access the MyChart features. For more information, visit mychart.urmc.edu, and click on “Sign Up (I don’t have access)" in the blue box to the left.
Screenshots
Verdict
Excellus BCBS and MyURMedicine both sit at 4.4 stars, but that hides the real split: 65% of MyURMedicine's written reviews are positive against 14% of Excellus BCBS's. MyURMedicine also leads on device support (3 vs 1). Excellus BCBS's advantage is update cadence (monthly vs every 4 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyURMedicine holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 1.8K and 2.2K respectively. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 65% of MyURMedicine's.
Excellus BCBS ships an update monthly, MyURMedicine every 4 months. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.
| Parameter | Excellus BCBS | MyURMedicine |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.8K ratings) | 4.6 (2.2K ratings) — better |
| Positive reviews | 14.1% of reviews | 65.0% of reviews — better |
| Number of ratings | 1.8K | 2.2K — better |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.6 | 16.2 — better |
| Further details — not scored | ||
| Size | 43 MB | 174 MB |
| Age rating | 4+ | 17+ |
| Developer | Excellus Health Plan, Inc. | University of Rochester |
Customer experience
Excellus BCBS
MyURMedicine
User reviews
Excellus BCBS
From 1.8K App Store ratingsWhat we love
- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support
Room to improve
- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality
MyURMedicine
From 2.2K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Fast and efficient
- 💡 Convenient access to medical information
- 🚀 Excellent communication with providers
- 👍 Helpful for managing healthcare
Room to improve
- 🐛 Buggy and glitchy
- 🤔 Confusing and difficult to navigate
- 🔍 Lack of transparency in billing and costs
- 🙄 Unnecessary notifications and emails
- 🙃 Providers not fully utilizing the app
Bugs and requests
Excellus BCBS
Reported bugs
4 issues- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices
Requested features
3 requests- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management
MyURMedicine
Reported bugs
4 issues- Login and account issues
- Inaccurate or outdated medical information
- Compatibility problems with older devices
- Difficulties with scheduling and appointment management
Requested features
5 requests- Ability to view historical test results and trends
- Integration with more healthcare providers
- More customization options
- Improved messaging and communication features
- Better organization and information layout
In-app purchases
Excellus BCBS
No in-app purchases
MyURMedicine
No in-app purchases
Questions
Is Excellus BCBS free?
Is MyURMedicine free?
Which has better reviews, Excellus BCBS or MyURMedicine?
Do Excellus BCBS or MyURMedicine have ads?
Which is updated more often, Excellus BCBS or MyURMedicine?
Other comparisons
