Comparison

Excellus BCBS vs EWBC Patient Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Excellus BCBS

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

Highlights
  • View and order member cards
  • Track deductibles and out-of-pocket spending
  • Check coverage details
  • Find doctors, urgent care, and hospitals
  • Go paperless
  • View and filter claims
Features
Read full description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.

About

EWBC Patient Connect

This app allows patients to manage their healthcare information, including appointments, personal details, and messages. It provides secure access to medical documents and consent preferences.

Highlights
  • Access appointments
  • View medical documents
  • Manage personal information
  • Send and receive messages
  • Update insurance details
  • Manage consent preferences
Features
Read full description

The EWBC Patient Connect App is for patients of Elizabeth Wende Breast Care to access their appointments, documents, messages and manage their personal information including address, phone numbers, Insurance information and consent preferences.

Screenshots

Excellus BCBS4 screens
EWBC Patient Connect3 screens

Verdict

The call

The clearest difference is ratings volume: Excellus BCBS at 1.8K against EWBC Patient Connect's 77. Excellus BCBS also leads on update cadence (monthly vs every 3 months). EWBC Patient Connect's advantage is device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EWBC Patient Connect holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 77, so its average is the more settled of the two.

UpkeepUpdate frequency

Excellus BCBS ships an update monthly, EWBC Patient Connect every 3 months. The most recent releases landed on September 22, 2026 and September 12, 2026 respectively.

Scorecard3 real differences · 7 level
Excellus BCBS versus EWBC Patient Connect: the parameters behind the verdict, then further details
ParameterExcellus BCBSEWBC Patient Connect
PriceFreeFree
Rating4.4 (1.8K ratings)4.6 (77 ratings) — better
Positive reviews14.1% of reviews
Number of ratings1.8K — better77
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size43 MB4 MB
Age rating4+12+
DeveloperExcellus Health Plan, Inc.Elizabeth Wende Breast Care, LLC

Customer experience

Excellus BCBS

All ratings1,846 ratings
Positive86.3%
Neutral3.0%
Negative10.7%
Written reviews99 reviews
Positive14.1%
Neutral5.1%
Negative80.8%

EWBC Patient Connect

All ratings71 ratings
Positive88.7%
Neutral5.6%
Negative5.6%

Bugs and requests

Excellus BCBS

Reported bugs

4 issues
  • Login verification code not received
  • Member card information not loading
  • Keyboard blocking UI elements
  • Incompatibility with newer devices

Requested features

3 requests
  • Itemized billing information
  • Improved dental coverage visibility
  • Seamless login and account management

EWBC Patient Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Excellus BCBS

No in-app purchases

None

EWBC Patient Connect

No in-app purchases

Questions

Is Excellus BCBS free?
Excellus BCBS is free to download, with no in-app purchases.
Is EWBC Patient Connect free?
EWBC Patient Connect is free to download, with no in-app purchases.
Which has better reviews, Excellus BCBS or EWBC Patient Connect?
EWBC Patient Connect is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while EWBC Patient Connect averages 4.6 from 77 ratings.
Do Excellus BCBS or EWBC Patient Connect have ads?
Neither Excellus BCBS nor EWBC Patient Connect shows ads.
Which is updated more often, Excellus BCBS or EWBC Patient Connect?
Excellus BCBS ships an update monthly, and EWBC Patient Connect every 3 months. Most recently, Excellus BCBS was updated on September 22, 2026 and EWBC Patient Connect on September 12, 2026.

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