This app is horrible
I got stuck in a sign in loop trying to access my profile and it also does this when I try to access thrive rewards, can’t link it the way they want, can’t access coupons because every action wants yet another sign in and goes back to the beginning.
I give up!
I have so much trouble with this app! It’s really, really not user friendly. I have to log in repeatedly. I haven’t been able to access digital coupons for months. I’ve tried deleting and reinstalling, rebooting my phone, etc. Nothing seems to help.😕
Useless
Can't even click on any of the functions. Why does this exist?
Horrible user experience
The app loses track of which meds I have. And it also offers me the option to refill a script and when I press the button, it immediately tells me it’s too early to refill.
Buttons at the bottom of the screen don’t scroll to full view. The button to refill all your available scripts is hidden in the middle of a paragraph of text with no color distinction.
Buttons at the bottom of the screen don’t scroll to full view. The button to refill all your available scripts is hidden in the middle of a paragraph of text with no color distinction.
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Not consistent
I set my app up and used it. Worked fine. But when I have gone to use it the last couple times- it says my password and email don’t match. (I have them written down and saved and they are accurate) I figured maybe the app just wants me to update them. I clicked forgot. No. Won’t work. It says my email isn’t accurate? It’s the same email I have had for 30 years. :/ then out of the blue it advances to the next screen and asks for my child’s or pets name… and prescription number. I enter it.. and it says it’s wrong and re-enter. Sigh. It’s accurate and there isn’t anything I can change.
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