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Alabama Blue

Alabama Blue

by UTIC Insurance Company

7.6K ratings
201 reviews
🔧 Utilities
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • February 18, 2013
  • June 30, 2026

Features

Developer

UTIC Insurance Company
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Reviews summary↘︎
⭐201
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📝36+ tags
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 4 weeks
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About

Access your health plan details, including claims, benefits, and ID cards. Track your spending, find in-network doctors, and communicate with customer service. Securely log in with your existing account credentials.

✓Check claims and benefits
✓View or email ID card
✓Track deductible and out-of-pocket spend
✓Find a doctor in network
✓Secure customer service communication
✓Touch/Face ID login
Show original description

What users say

Summarized from real user reviews of Alabama Blue. Based on 7.6K reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Easy to use
  • 🚀Convenient access to information
  • 💡Helpful features like finding in-network providers

Negative things

  • 🐛Frequent app errors and crashes
  • 🔍Difficulty navigating and finding information
  • ⏱️Slow loading times
  • 🔒Issues with login and account verification
See all reviews

What's New in Alabama Blue

5.16.2

June 30, 2026

Thank you for using Alabama Blue! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. - Enhanced, faster 2 factor login

More

User reviews

Most RecentHighest RatedLowest Rated

Prescriptions

I have to pay full price for my prescription’s upon pickup. Then apply for reimbursement online and it takes weeks to get my $ back.
Eathan HadawayEathan Hadaway

Rewards?

App is amazingly unintuitive and difficult to use.

Apparently i get rewards at some point? But there is no way to redeem them? Seems usefull :/
Lerath666Lerath666

Old app was much better

I cannot get in to see other dependents ! Ridiculous
AnnettsingsAnnettsings

Useless

This app does not help you find providers. Does not let you see your claims. It just has you log in over and over and shows your policy number but there is no actual benefit to using it. I’ve never seen a states blue cross blue shield this pathetic.
TonniebearTonniebear

Bad

Horrible user interface. Incredibly confusing to find what you are looking for.
Livlife1344Livlife1344
See 196 more reviews

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User experience

🐞

Reported Bugs

3 issues

Blank pages and unresponsive buttons

Bug

Incorrect or outdated information displayed

Bug

Repeated error messages when trying to access features

Bug
✨

Requested Features

4 requests

Add option to download Explanation of Benefits (EOB)

Feature

Improve search functionality for finding in-network providers

Feature

Integrate with digital wallets like Apple Wallet

Feature

Provide more detailed plan and coverage information

Feature

FAQ

What can I do with the Alabama Blue app?

The Alabama Blue app allows Blue Cross and Blue Shield of Alabama members to access their health plan information. You can check claims and benefits, view or email your ID card, track your deductible and out-of-pocket spending, find a doctor in your network, and communicate securely with Customer Service.

How do I log in to the Alabama Blue app?

You can use your myBlueCross username and password to log in to the app, which are the same credentials used for your online account. For quicker access, you can also set up Touch ID or Face ID if your device supports it.

Is there a cost to download and use the Alabama Blue app?

There is no charge from Blue Cross and Blue Shield of Alabama to download or use the app. However, standard rates from your wireless provider may apply for data usage.

What kind of information does the app provide?

The app provides access to your health plan information, including details about your claims, benefits, and deductible. It also allows you to find in-network doctors and manage your ID card. This information is for educational purposes and should not replace professional medical advice.

Can I find doctors outside of my network using this app?

The app is designed to help you find a doctor specifically within your network. It facilitates locating healthcare providers that are covered by your Blue Cross and Blue Shield of Alabama plan.