Free

Details

Released
February 18, 2013
Updated
October 14, 2026

Features

Alabama Blue screenshot #1 for iPhone
Alabama Blue screenshot #2 for iPhone
Alabama Blue screenshot #3 for iPhone
Alabama Blue screenshot #4 for iPhone
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About

Access your health plan details, including claims, benefits, and ID cards. Track your spending, find in-network doctors, and communicate with customer service. Securely log in with your existing account credentials.

✓Check claims and benefits
✓View or email ID card
✓Track deductible and out-of-pocket spend
✓Find a doctor in network
✓Secure customer service communication
✓Touch/Face ID login
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What users say about Alabama Blue

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What's New in Alabama Blue

5.17.0

October 14, 2026

Thank you for using Alabama Blue! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. - New, easy access to Behavioral Health Resources - Clearer Account Summary for eligible members without a deductible - Enhanced two-factor authentication safeguards

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User reviews

BCBSA App 🤬

I downloaded and entered all my accurate information to register. It errors out every time and removes my required phone number and states “an unexpected error has occurred”.

Additionally the chat help icon popped up and I entered all the information described above. “an unexpected error occurred “…no help was available to assist!! Go figure.

A friend experienced something similar but different. He communicated multiple times and he finally informed them he was going to remove the app and everything would be mailed in future.
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Poor rss

RSS chat either doesn’t work or those responsible for it in the evening are slow or not responding. Don’t recommend using it

Trash app

I log in. I click Message Center, y’know, because I have a message. It brings me to another login screen. I login. This page freezes, looks back at me like “what?”. Pure trash for a very important app.

Infinite loop when verifying account

Can’t access my account. I keep sending codes to my email to verify my account and receive an account verified screen followed by an infinite loading loop. To no avail, I’ve waited over 20 minutes for it to process. This is a multi billion dollar company, this is unacceptable.

Terrible coverage

Basic blood work for annual preventative care not covered. Denied my claim including Lipid profile.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Blank pages and unresponsive buttons

Bug

Incorrect or outdated information displayed

Bug

Repeated error messages when trying to access features

Bug
✨

Requested Features

4 requests

Add option to download Explanation of Benefits (EOB)

Feature

Improve search functionality for finding in-network providers

Feature

Integrate with digital wallets like Apple Wallet

Feature

Provide more detailed plan and coverage information

Feature

FAQ

What can I do with the Alabama Blue app?

The Alabama Blue app allows Blue Cross and Blue Shield of Alabama members to access their health plan information. You can check claims and benefits, view or email your ID card, track your deductible and out-of-pocket spending, find a doctor in your network, and communicate securely with Customer Service.

How do I log in to the Alabama Blue app?

You can use your myBlueCross username and password to log in to the app, which are the same credentials used for your online account. For quicker access, you can also set up Touch ID or Face ID if your device supports it.

Is there a cost to download and use the Alabama Blue app?

There is no charge from Blue Cross and Blue Shield of Alabama to download or use the app. However, standard rates from your wireless provider may apply for data usage.

What kind of information does the app provide?

The app provides access to your health plan information, including details about your claims, benefits, and deductible. It also allows you to find in-network doctors and manage your ID card. This information is for educational purposes and should not replace professional medical advice.

Can I find doctors outside of my network using this app?

The app is designed to help you find a doctor specifically within your network. It facilitates locating healthcare providers that are covered by your Blue Cross and Blue Shield of Alabama plan.