Free

Details

  • Released
  • Updated
  • February 18, 2013
  • July 28, 2026

Features

Alabama Blue screenshot #1 for iPhone
Alabama Blue screenshot #2 for iPhone
Alabama Blue screenshot #3 for iPhone
Alabama Blue screenshot #4 for iPhone
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About

Access your health plan details, including claims, benefits, and ID cards. Track your spending, find in-network doctors, and communicate with customer service. Securely log in with your existing account credentials.

Check claims and benefits
View or email ID card
Track deductible and out-of-pocket spend
Find a doctor in network
Secure customer service communication
Touch/Face ID login
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What users say

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What's New in Alabama Blue

5.16.3

July 28, 2026

Thank you for using Alabama Blue! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. - Enhanced vision ID card, for members with a separate vision contract

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User reviews

Terrible coverage

Basic blood work for annual preventative care not covered. Denied my claim including Lipid profile.

Coverage is awful

BCBS covers nothing. Everything is an excuse of why they don’t cover it. Investigational? What even is that? What do I pay for. I used to tell everyone how great BCBS is but no more. I will be choosing the other option through my employer during my enrollment period

My Experience with Blue Cross Blue Shield

I am extremely frustrated and disappointed with how Blue Cross Blue Shield has handled my situation. This has been ongoing since October 2025, when I was forced to undergo an out-of-network surgery due to medical necessity. I submitted a claim for approximately $9,500 and provided all of the required documentation, yet I have continued to struggle to get a clear answer regarding the status of my claim.

After months of dealing with this, I should not have to repeatedly contact my insurance company just to receive basic information about a claim that I properly submitted. The lack of communication and transparency has been incredibly frustrating, especially considering the circumstances surrounding my surgery and the significant amount of money involved. I expect better from my insurance provider and want this matter addressed promptly.
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Love the policy

I hate having to verify every stinking time on the same device. But I love the policy. I don’t like the insurance company thinks they are smarter
Than my Dr

Not good

After verifying myself with a text message code, it won’t let me sign in to my account, just saying that that BCBS cannot fulfill that request right now. This seems to happen at the only times you need to view your account.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Blank pages and unresponsive buttons

Bug

Incorrect or outdated information displayed

Bug

Repeated error messages when trying to access features

Bug

Requested Features

4 requests

Add option to download Explanation of Benefits (EOB)

Feature

Improve search functionality for finding in-network providers

Feature

Integrate with digital wallets like Apple Wallet

Feature

Provide more detailed plan and coverage information

Feature

FAQ

What can I do with the Alabama Blue app?

The Alabama Blue app allows Blue Cross and Blue Shield of Alabama members to access their health plan information. You can check claims and benefits, view or email your ID card, track your deductible and out-of-pocket spending, find a doctor in your network, and communicate securely with Customer Service.

How do I log in to the Alabama Blue app?

You can use your myBlueCross username and password to log in to the app, which are the same credentials used for your online account. For quicker access, you can also set up Touch ID or Face ID if your device supports it.

Is there a cost to download and use the Alabama Blue app?

There is no charge from Blue Cross and Blue Shield of Alabama to download or use the app. However, standard rates from your wireless provider may apply for data usage.

What kind of information does the app provide?

The app provides access to your health plan information, including details about your claims, benefits, and deductible. It also allows you to find in-network doctors and manage your ID card. This information is for educational purposes and should not replace professional medical advice.

Can I find doctors outside of my network using this app?

The app is designed to help you find a doctor specifically within your network. It facilitates locating healthcare providers that are covered by your Blue Cross and Blue Shield of Alabama plan.