Alabama Blue User Reviews

Customer Experience

Positive experience34.5% of reviews
Neutral6.4% of reviews
Negative experience59.1% of reviews

~ Based on 203 written reviews from the US App Store.

What users say

Is Alabama Blue Safe?

Alabama Blue appears safe based on user ratings. AppsHunter Safety Score for Alabama Blue is 90/100.

This assessment is based on 7,717 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 7,717 App Store ratings for Alabama Blue.

Is Alabama Blue Legit?

Alabama Blue appears to be a legitimate app. AppsHunter Legitimacy Score for Alabama Blue is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My medication that I’ve been taken for years for diabetes is costing me $650.00 + ???

My medication that I’ve been taken for years for diabetes is costing me $650.00 + ???

Right at my finger tips

The Alabama Blue has made my life so easy when I am trying to find out information on claims, referrals, changing primary physicians and more.

I like being able to setup my payments automatically and changes when I need to make them without hassles.

Please don’t change a thing.

Thank you,

Prescriptions

I have to pay full price for my prescription’s upon pickup. Then apply for reimbursement online and it takes weeks to get my $ back.

Rewards?

App is amazingly unintuitive and difficult to use.

Apparently i get rewards at some point? But there is no way to redeem them? Seems usefull :/

Old app was much better

I cannot get in to see other dependents ! Ridiculous

Useless

This app does not help you find providers. Does not let you see your claims. It just has you log in over and over and shows your policy number but there is no actual benefit to using it. I’ve never seen a states blue cross blue shield this pathetic.

Bad

Horrible user interface. Incredibly confusing to find what you are looking for.

Drew

Not covering treatment

Thank you

Very easy to use the app, I have sent a few messages to blue cross and blue shield. They have always responded within a reasonable timeframe. I am very satisfied with our blue cross and blue shield of Alabama health insurance. My wife has had a lot of health issues lately and it’s been a long process. I appreciate how much BCBS has helped. Thanks so much.
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They can’t even update anything

We have been talking to these people for weeks telling them that our app shows nothing, even there system showed nothing, yet we have almost met out deductible, out of pocket, and family out of packet. It still says $0.00. App is a joke

Bad customer service

0

Easy

App is easy to manage.

Prescriptions

The prescription part will not convert over from the blue cross app. Why can’t it be included in the blue cross app.

Bad update

New update makes more difficult then before

Kinda slow

Still getting used to navigating but its alittle slow

Never had a issue

Every time I needed medicine to see a dr, or needed a test, medication, I had it and it was done.

Good App needs some tweaks

I use this app several times a week. There are some things that could work better

Doesn’t work

Doesn’t work and slow

Unable to view claim details

It would be nice to actually see the itemized claims.

Prescription payment website

Doesn’t ever work always gave to call