Comparison

myCigna vs Omada

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

Omada

This program helps users build sustainable healthy habits for long-term well-being. It offers tools to connect with a care team, track meals and activity, complete lessons, and monitor progress. The app supports users in reducing their risk for preventable diseases like type 2 diabetes and heart disease.

Highlights
  • Connect with care team
  • Meal tracking
  • Activity tracking
  • Weekly lessons
  • Progress charts
  • Group interaction
Features
Read full description

Omada® is a breakthrough online program that inspires healthy habits you can live with long-term. As an Omada participant, the app gives you the best of the program experience and makes it even easier for you to stay engaged. With the app, you can: Connect with your Omada care team via direct messaging Track your meals while you're out and about Track your steps and physical activity Read and complete your weekly lessons in a mobile-friendly format View your personal progress chart any time Interact with your group members on the group board The Omada app does not treat, diagnose, or provide medical advice. For questions about your health or care, always reach out to your provider or another qualified healthcare professional. Omada® is one of the most engaging and effective ways to reduce your risk for a host of serious, preventable diseases, including type 2 diabetes and heart disease. We combine the science of behavior change with unwavering personal support, so you can make changes that actually stick. About Omada Health: We've pioneered digital behavioral medicine: a new approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company's "50 Most Innovative Companies in the World," our team includes passionate and talented individuals from Google, IDEO, Harvard, Stanford, and Columbia. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and BlueCross Blue Shield of Louisiana.

Screenshots

myCigna4 screens
Omada4 screens

Verdict

The call

myCigna and Omada both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 41% of Omada's. myCigna also leads on monetization model (free vs free with in-app purchases) and chart position (#42 vs #158). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for Omada. Both are backed by a comparable volume of ratings — 152K and 95K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 41% of Omada's.

UpkeepUpdate frequency

myCigna ships an update fortnightly, Omada weekly. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
myCigna versus Omada: the parameters behind the verdict, then further details
ParametermyCignaOmada
PriceFreeFree
Rating4.8 (152K ratings) — better4.7 (95K ratings)
Positive reviews74.3% of reviews — better40.9% of reviews
Number of ratings152K — better95K
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#42 — better#158
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better18.0
Further details — not scored
Size128 MB167 MB
Age rating17+4+
DeveloperCigna CorporationOmada Health, inc.

Customer experience

myCigna

All ratings151,747 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,097 reviews
Positive74.3%
Neutral3.5%
Negative22.2%

Omada

All ratings94,598 ratings
Positive92.5%
Neutral4.6%
Negative2.9%
Written reviews313 reviews
Positive40.9%
Neutral13.4%
Negative45.7%

User reviews

myCigna

From 152K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

Omada

From 95K App Store ratings

What we love

  • 👍 Helpful coach and knowledgeable
  • 🚀 Seamless integration with other apps
  • 💡 Comprehensive program for lifestyle changes
  • 👍 Gradual approach to weight loss
  • 👍 Supportive community and group

Room to improve

  • 🐛 Buggy app with limited functionality
  • 🔍 Impersonal and generic program
  • 🔍 Lack of tailored feedback and support
  • 🔍 Ineffective meal tracking and data entry
  • 🔍 Discouraging for those with specific health conditions

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

Omada

Reported bugs

4 issues
  • Inconsistent weight data sync
  • Inability to edit or delete food entries
  • Unreliable app performance and crashes
  • Confusing user interface and navigation

Requested features

5 requests
  • Allow manual weight entry and deletion
  • Provide more detailed nutrition tracking
  • Improve group discussion organization
  • Add water intake and exercise tracking
  • Enable customization of goals and settings

In-app purchases

None

myCigna

No in-app purchases

None

Omada

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is Omada free?
Omada is free to download, with no in-app purchases.
Which has better reviews, myCigna or Omada?
myCigna is rated higher. myCigna averages 4.8 out of 5 from 152K ratings, while Omada averages 4.7 from 95K ratings.
Do myCigna or Omada have ads?
Neither myCigna nor Omada shows ads.
Which is updated more often, myCigna or Omada?
myCigna ships an update fortnightly, and Omada weekly. Most recently, myCigna was updated on September 24, 2026 and Omada on September 24, 2026.
Which is more popular, myCigna or Omada?
myCigna currently peaks at #42 in the App Store charts, and Omada at #158. Chart position reflects recent download velocity rather than total install base.

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