myCigna vs Omada
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCigna
Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.
- View ID cards (front and back)
- Search for care providers and compare costs
- View and search claims
- Manage prescriptions and refills
- Access account balances
- Review plan coverage details
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The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Omada
This program helps users build sustainable healthy habits for long-term well-being. It offers tools to connect with a care team, track meals and activity, complete lessons, and monitor progress. The app supports users in reducing their risk for preventable diseases like type 2 diabetes and heart disease.
- Connect with care team
- Meal tracking
- Activity tracking
- Weekly lessons
- Progress charts
- Group interaction
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Omada® is a breakthrough online program that inspires healthy habits you can live with long-term. As an Omada participant, the app gives you the best of the program experience and makes it even easier for you to stay engaged. With the app, you can: Connect with your Omada care team via direct messaging Track your meals while you're out and about Track your steps and physical activity Read and complete your weekly lessons in a mobile-friendly format View your personal progress chart any time Interact with your group members on the group board The Omada app does not treat, diagnose, or provide medical advice. For questions about your health or care, always reach out to your provider or another qualified healthcare professional. Omada® is one of the most engaging and effective ways to reduce your risk for a host of serious, preventable diseases, including type 2 diabetes and heart disease. We combine the science of behavior change with unwavering personal support, so you can make changes that actually stick. About Omada Health: We've pioneered digital behavioral medicine: a new approach to tackling the growing epidemic of type 2 diabetes, heart disease, and obesity. Our online programs combine world-class science, technology, and design to inspire and enable people everywhere to live free of chronic disease. Named one of Fast Company's "50 Most Innovative Companies in the World," our team includes passionate and talented individuals from Google, IDEO, Harvard, Stanford, and Columbia. Our approach has been embraced by major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Kaiser Permanente and BlueCross Blue Shield of Louisiana.
Screenshots
Verdict
myCigna and Omada both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 41% of Omada's. myCigna also leads on monetization model (free vs free with in-app purchases) and chart position (#42 vs #158). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.7 for Omada. Both are backed by a comparable volume of ratings — 152K and 95K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 41% of Omada's.
myCigna ships an update fortnightly, Omada weekly. Both last shipped on September 24, 2026.
| Parameter | myCigna | Omada |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (152K ratings) — better | 4.7 (95K ratings) |
| Positive reviews | 74.3% of reviews — better | 40.9% of reviews |
| Number of ratings | 152K — better | 95K |
| Update frequency | Fortnightly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #42 — better | #158 |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 128 MB | 167 MB |
| Age rating | 17+ | 4+ |
| Developer | Cigna Corporation | Omada Health, inc. |
Customer experience
myCigna
Omada
User reviews
myCigna
From 152K App Store ratingsWhat we love
- 🚀 Convenient features
- 👍 User-friendly interface
- 💡 Electronic ID cards
- 🚀 Detailed claim breakdowns
Room to improve
- 🐛 Login issues
- 🐛 Outdated provider information
- 🐛 Clunky navigation
- 🐛 Inconsistent app functionality
Omada
From 95K App Store ratingsWhat we love
- 👍 Helpful coach and knowledgeable
- 🚀 Seamless integration with other apps
- 💡 Comprehensive program for lifestyle changes
- 👍 Gradual approach to weight loss
- 👍 Supportive community and group
Room to improve
- 🐛 Buggy app with limited functionality
- 🔍 Impersonal and generic program
- 🔍 Lack of tailored feedback and support
- 🔍 Ineffective meal tracking and data entry
- 🔍 Discouraging for those with specific health conditions
Bugs and requests
myCigna
Reported bugs
4 issues- App crashing on new devices
- Biometric login not working
- Inability to change address in the app
- Keyboard issues when typing in the app
Requested features
4 requests- Ability to view previous year's deductible/out-of-pocket data
- Physician credential information
- 24/7 live chat support
- Status updates for pre-authorization requests
Omada
Reported bugs
4 issues- Inconsistent weight data sync
- Inability to edit or delete food entries
- Unreliable app performance and crashes
- Confusing user interface and navigation
Requested features
5 requests- Allow manual weight entry and deletion
- Provide more detailed nutrition tracking
- Improve group discussion organization
- Add water intake and exercise tracking
- Enable customization of goals and settings
In-app purchases
myCigna
No in-app purchases
Omada
No in-app purchases









