Comparison

myCigna vs BCBSTX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCigna

Access your health insurance information, view ID cards, find care providers, manage claims, and refill prescriptions. This secure app requires Cigna customer login and offers features based on your coverage.

Highlights
  • View ID cards (front and back)
  • Search for care providers and compare costs
  • View and search claims
  • Manage prescriptions and refills
  • Access account balances
  • Review plan coverage details
Features
Read full description

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. HealthKit is integrated into myCigna in order to serve the ability to customize your Find Care and Telehealth experience. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

About

BCBSTX

Access your Blue Cross and Blue Shield of Texas member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage prescriptions. Virtual visits with doctors are also available.

Highlights
  • Access coverage and claims
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • Manage prescriptions and pharmacy benefits
  • Virtual doctor visits
  • Access ID cards offline
Features
Read full description

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Screenshots

myCigna4 screens
BCBSTX4 screens

Verdict

The call

myCigna and BCBSTX both sit at 4.8 stars, but that hides the real split: 74% of myCigna's written reviews are positive against 23% of BCBSTX's. myCigna also leads on ratings volume (152K vs 41K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for myCigna against 4.8 for BCBSTX. Both are backed by a comparable volume of ratings — 152K and 41K respectively. Written reviews are what separate them: 74% of myCigna's written reviews are positive against 23% of BCBSTX's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. Both last shipped on September 25, 2026.

Scorecard2 real differences · 9 level
myCigna versus BCBSTX: the parameters behind the verdict, then further details
ParametermyCignaBCBSTX
PriceFreeFree
Rating4.8 (152K ratings)4.8 (41K ratings)
Positive reviews74.3% of reviews — better22.8% of reviews
Number of ratings152K — better41K
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#35 — better#101
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.1
Further details — not scored
Size128 MB63 MB
Age rating17+4+
DeveloperCigna CorporationBlue Cross and Blue Shield of Texas

Customer experience

myCigna

All ratings151,747 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,097 reviews
Positive74.3%
Neutral3.5%
Negative22.2%

BCBSTX

All ratings41,489 ratings
Positive94.1%
Neutral1.3%
Negative4.5%
Written reviews302 reviews
Positive22.8%
Neutral4.3%
Negative72.8%

User reviews

myCigna

From 152K App Store ratings

What we love

  • 🚀 Convenient features
  • 👍 User-friendly interface
  • 💡 Electronic ID cards
  • 🚀 Detailed claim breakdowns

Room to improve

  • 🐛 Login issues
  • 🐛 Outdated provider information
  • 🐛 Clunky navigation
  • 🐛 Inconsistent app functionality

BCBSTX

From 41K App Store ratings

What we love

  • 🚀 Accessible and supportive
  • 🚀 Easy to navigate
  • 🚀 Prompt action
  • 🚀 Convenient access to information
  • 🚀 Excellent customer service

Room to improve

  • 🐛 Terrible interface
  • 🐛 Can't do televisits
  • 🐛 Can't log in
  • 🐛 Doesn't provide EOB
  • 🐛 Barely works

Bugs and requests

myCigna

Reported bugs

4 issues
  • App crashing on new devices
  • Biometric login not working
  • Inability to change address in the app
  • Keyboard issues when typing in the app

Requested features

4 requests
  • Ability to view previous year's deductible/out-of-pocket data
  • Physician credential information
  • 24/7 live chat support
  • Status updates for pre-authorization requests

BCBSTX

Reported bugs

4 issues
  • Login issues
  • App crashes
  • Functionality not working as expected
  • Compatibility issues with older devices

Requested features

5 requests
  • Allow login with Face ID/Passkey
  • Provide access to actual EOB
  • Allow multiple user profiles for family
  • Improve provider search functionality
  • Add ability to submit claims through app

In-app purchases

None

myCigna

No in-app purchases

None

BCBSTX

No in-app purchases

Questions

Is myCigna free?
myCigna is free to download, with no in-app purchases.
Is BCBSTX free?
BCBSTX is free to download, with no in-app purchases.
Which has better reviews, myCigna or BCBSTX?
myCigna and BCBSTX are both rated 4.8 out of 5 on the App Store, from 152K and 41K ratings respectively.
Do myCigna or BCBSTX have ads?
Neither myCigna nor BCBSTX shows ads.
Which is updated more often, myCigna or BCBSTX?
myCigna ships an update fortnightly, and BCBSTX fortnightly. Most recently, myCigna was updated on September 25, 2026 and BCBSTX on September 25, 2026.
Which is more popular, myCigna or BCBSTX?
myCigna currently peaks at #35 in the App Store charts, and BCBSTX at #101. Chart position reflects recent download velocity rather than total install base.

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