They appear to have deleted my previous one star review.
A nonfunctional app which I have detailed in my previous (now missing) review.
Excellent
I really enjoyed Omada program, I was prediabetic and it helped me get my A1c back to normal levels. The coaches help to keep you accountable.
Just the Support I Needed!
Friends and family don’t really wanna hear about your weight loss journey… But at Omada, everyone there is dedicated to this and they are ready to help. My coach, Katherine, is amazing for one on one discussions. There’s groups to discuss whatever you need to discuss from whichever stage in life you’re in: from young parents to aging adults. The program includes a scale, potentially a blood pressure machine, and resources galore! Even IA chats, help you figure out next steps and offer up more precise information to meet your needs.All you need to do is get engaged and participate in your own health!
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Great program
Great program I just need to figure out how to adjust portion sizes
Don’t rely on the nutrient estimates. The app can’t do basic math.
Update: 30 June 2026
The app is incapable of simple addition. Below is the protein and fiber I consumed for breakfast and dinner today, followed by the figures Omada came up with for the same meals.
Breakfast, what I ate
Protein - 56.35 grams
Fiber - 22.75 grams
Breakfast, what Omada recorded
Protein - 32.1 grams
Fiber - 1.8 grams
Dinner, what I ate
Protein - 51 grams
Fiber - 16.05 grams
Dinner, what Omada recorded
Protein - 44.4 grams
Fiber - 11.7 grams
I have submitted trouble tickets and Omada is ignoring this issue and simply refusing to respond with any explanation or timeline for correction.
Original Review:
1. AI repeatedly overwriting nutritional information I have entered and Saved with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)
The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.
The app is incapable of simple addition. Below is the protein and fiber I consumed for breakfast and dinner today, followed by the figures Omada came up with for the same meals.
Breakfast, what I ate
Protein - 56.35 grams
Fiber - 22.75 grams
Breakfast, what Omada recorded
Protein - 32.1 grams
Fiber - 1.8 grams
Dinner, what I ate
Protein - 51 grams
Fiber - 16.05 grams
Dinner, what Omada recorded
Protein - 44.4 grams
Fiber - 11.7 grams
I have submitted trouble tickets and Omada is ignoring this issue and simply refusing to respond with any explanation or timeline for correction.
Original Review:
1. AI repeatedly overwriting nutritional information I have entered and Saved with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)
The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.
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First two weeks
The first two weeks so far I have been given tremendous support and knowledge
My life coach is like an Angel that looks forward for me to succeed
My life coach is like an Angel that looks forward for me to succeed
Thank you
It’s so worth it if you’ll work it and DO NOT GIVE UP NO MATTER WHAT
The New Me!!
I’m absolutely loving this app. I have all my vital resources in one place. The group and individual support are the most important to me. They help you work on the inside, which reflects on the outside.
Health guidance and Health Coach
This program is great! I really like my coach. She is very inciteful and encouraging.
I love this app!
I enjoy reading the articles and applying them to my daily life to get the best out of my health I can. I like communicating with my health coach and other specialty coaches. They check in with me and communicate with me as often as I need.
Disappointing End to Program
I was enjoying having the scale to track my weight. My company paid for me to be a part of the program for 3 years. When I got new insurance Omada just dropped me with no notice. I found out when I wasn’t able to log in. Disappointing for a company that supposedly cares about member health.
Also, my initial support group was not interactive at all. Most of the benefit was weight tracking, which I can no longer do!
Also, my initial support group was not interactive at all. Most of the benefit was weight tracking, which I can no longer do!
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Stay healthy in a simple way
Omada shows many short lessons for me to choose. Written in a calming and understandable language. They make sense and definitely motivate you.
Really makes you revisit your habits: eating, exercise & sleep!
The dietitian is really helping me make better choices. Even when I don’t make good choices I see the difference in my energy level and whether I get good rest or night sweats from sugar crashes.
Can’t actually sign up
Go through the entire sign up process and verify email. Then it won’t let you submit the where you heard of this part which doesn’t allow you to move forward in the process. Terrible app.
App is no longer entering data from the scale
In addition to the following:
1. AI repeatedly overwriting nutritional information I have entered with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)
The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.
1. AI repeatedly overwriting nutritional information I have entered with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)
The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.
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New Tools
The program helps but has limitations.You can get all the data on why you’re failing but that doesn’t stop the cycle.
Waste of time
I started using this app through my insurance. The lessons were basic and out dated information. Even after over 3 months of use, they did not improve. My coach was worthless. She wanted to micromanage my type 1 diabetes and give me basic information I was given 20 years ago at diagnosis. When told her that her that I was disappointed with Omada, she said she was sorry I felt that way and ghosted me for the last 2 months. I tried to stick it out but felt I was not benefiting from the app. The food tracker was not giving me the data I needed (number of carbs, macros). The blood glucose meter they sent was 80 points off. Essentially they were charging my insurance for being a basic app when I could just download a different app for free. Meanwhile, I have lost 20 pounds but not because of anything with the Omada app or coach. The coach never mentioned this weight loss. Don’t waste your time.
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Where’s the Dr
Pointless and useless, I actually gained weight when my insurance demanded I start using this app and scale.
Impossible
Why is it that I have the app and I’ve done the whole application to let me see if I could get a scale but I’m getting no email to verify it. I verified my email, but I’m getting a new email to verify that I am qualified. why is it so difficult?
It works!
I love this app. The scale is my favorite part that gets me to weigh every day, and I like that it tracks my steps and keeps me motivated to reach my goals. A bonus is the health coach to answer questions anytime there is a concern or a need.
