Jordan
Super helpful to have access to all my info in the app! Glad they updated this!
Love the new app
The new version of the app is so easy to use! The UI is a lot better.
Easy to use
The app is clean and easy to use. I was able to easily find a list of doctors near me and loved the feature that allowed me to store my ID card in apple wallet.
A huge improvement
This app is a huge improvement and works flawlessly. Login is easy and all the most important tools are available like finding a doctor, viewing benefits, and submitting claims.
This app really saved me
I was at a new eye doctor and the staff said I wasn’t covered for retinal screening. I checked my app and found out I am covered. This is important because in the exam I learned I need to see a specialist. So glad I got the exam and the app made my coverage clear.
Great upgrade
Wow what an upgrade love the new layout of this app, night and day difference. Great job to whoever made this change!!
Can’t Login
Login does not work on this app, making it useless.
Easy to use
Much better than I remember. The app feels simpler and I was able to get what I needed without having to dig around. Nice improvement.
New App!
Wow! This new version is so much better! I can do what I need to do easily - find a doctor near me that takes my insurance and see my benefits clearly. Great improvement.
Much better!
Much better interface and navigation
Actually Unusable
Worked for maybe a month, but after that it just logs you out. Terrible app, just get rid of it
Unusable trash
This app doesn’t even work and the developers who made it should Seppuku
Very difficult to use!
There are many things you can do to make this app easier to use. I still can get into the app to order my glasses. I am having difficulty with the glasses I am wearing currently. I should have done this in office! I would have my glasses by now!
How many times do I need to login?
On top of that they send you the login code via email. Clearly the most secure app in the world, it’s because no one would want to use it.
Can’t submit claim
The website has a button to submit a claim on the benefits page. This button is missing in the apps benefit page. I live overseas and can only use out of network providers. This makes the app almost completely useless for me.
Why does this app exist?
Logged in, page said it was expired or unavailable. 🤦
Worthless
The app crashes and takes a long time to load.
Non-functional App
Literally stuck on the loading page as soon as I opened the app. It’s been like this for at least a few months.
Do not install
This isn’t a real app, it’s a very lazy and cheap wrapper around a web browser. If you need to access VSP, you’re better off just using Safari on your phone. I don’t know what VSP is spending my insurance premium on, but it sure isn’t on app development.
Atrocious
The worst app I have ever tried to use. I never actually managed to log in. I consider myself computer savvy, as I work in IT, this app is trash.
