App continues to fail
I’ve run the app for a very long time and my VA providers have never been able to see the data. We are told with the new EHR providers can see this data however the new version of this app crashes every time you connect it to Apple health making it a completely useless app.
MMrFroggy_
Response from developer
Thank you for taking the time to share your experience, and we're sorry to hear about the challenges you've faced with login support and data visibility. We reported this issue to the product team. We're actively working to improve coordination between support teams and ensure your data is accessible to your VA providers. Your feedback is helping us to enhance the app for all Veterans.
Won’t work
I have downloaded it 2 different times and after adding everything when I close the app and go back in, the app won’t work at all.
DDebbiejoe
Response from developer
please reach out to the Office of Connected Care Help Desk (866-651-3180), available 24/7.
Doesn’t work
It rarely lets me sign in. Is there a fix for this?
WJWarrior jm
Screen locks up after first login
The app crashes after logging in. I can get it working by deleting the app and reinstalling; however, the next time I login, it does it again.
VSVA SMHD
Response from developer
Please reach out to the Office of Connected Care Help Desk (866-651-3180), available 24/7.
Good
Good
Jjasonwilson69









