Share My Health Data User Reviews

Name: Share My Health Data
Rating: 4.5 (1255 reviews)

Share My Health Data

US Department of Veterans Affairs (VA)

💪 Health & Fitness

Customer Experience

Positive experience17.5% of reviews

Neutral7.9% of reviews

Negative experience74.6% of reviews

~ Based on 63 written reviews from the US App Store.

What users say

Summarized from real user reviews of Share My Health Data. Based on 1.3K reviews and a 4.5/5 average, it highlights the 6 positives and 12 negatives reviewers mention most about this Health & Fitness app.

Positive things

👍Easy account creation and login process (recent updates)
🔒Face ID and biometric authentication support
💡Innovative health data sharing concept with VA providers
📱Seamless integration with Apple Watch and fitness devices
⏱️Convenient blood sugar and health metric logging
🤝Helpful for tracking personal health data

Negative things

🐛Persistent login and authentication failures
🐛Terms and conditions page infinite loop/refresh bug
📵App crashes on login attempts
🔌Data syncing issues with Apple Health and Fitbit
❌Limited device compatibility (Apple Watch not listed)
🔐Excessive login security requirements frustrate users
📊Data not accessible to VA healthcare providers
🗑️Data loss and inability to recover lost entries
⚠️Poor customer support and unhelpful troubleshooting
🔄Requires constant app reinstallation to function
📱Mobile app doesn't display data entered on website
🚫Outdated health tracking philosophy (steps/calories only)

Is Share My Health Data Safe?

Share My Health Data appears safe based on user ratings. AppsHunter Safety Score for Share My Health Data is 90/100.

This assessment is based on 1,255 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.0% of ratings point to a safe experience

4.3% of ratings suggest some concerns

9.7% of ratings point to a risky experience

~ Based on 1,255 App Store ratings for Share My Health Data.

Is Share My Health Data Legit?

Share My Health Data appears to be a legitimate app. AppsHunter Legitimacy Score for Share My Health Data is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Won’t work

I have downloaded it 2 different times and after adding everything when I close the app and go back in, the app won’t work at all.

Debbiejoe

a month ago

Response from developer

please reach out to the Office of Connected Care Help Desk (866-651-3180), available 24/7.

Screen locks up after first login

The app crashes after logging in. I can get it working by deleting the app and reinstalling; however, the next time I login, it does it again.

VA SMHD

a month ago

Response from developer

Please reach out to the Office of Connected Care Help Desk (866-651-3180), available 24/7.

What’s the point?

Not sure what the point of this app is. Its usage seems poorly integrated across the VA. I’ve talked to a number of my providers who don’t even know about it. Neither do they care. When I make the point of sharing this data with doctors, they shrug and say it’s not very important or useful to them. How can this be effective? This seems like a waste of tax money to me.

slarkoo

a month ago

Response from developer

The Share My Health Data app allows Veterans to view data from health tracking devices all in one place and share it with VA care teams. Please contact the Office of Connected Care Help Desk at 866-651-3180 (available 24/7) for troubleshooting help.

Issues

Since downloading the app. Its frozen at startup, wouldn’t refresh, deleted the app, reinstalled, doesn’t freeze now but wont refresh. I have a great wifi signal in my home. So for me the jury is out, but its not a great start.

Baldilocksnj

3 months ago

Response from developer

If you encounter issues navigating or with anything else in the app, please remember you can contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot.

Don’t believe the five star ratings

I think some of the raters do not know how to use the system. One star means pathetic app. Five star means great app. But when you read the reviews you see that some of the people had it backwards. This app does not work properly. I’ve been tracking my blood pressure with the Apple health app for the past several months. None of that data has transferred from Apple health to this app. Even though I have connected and reconnected several times. As for my Apple Watch, I don’t even see it as a choice for connecting as a device. It would be a useful app if it worked as advertised.

DrSee™

4 months ago

Response from developer

Hello! If you're not seeing that your device is connected, or that the data you expect is on your dashboard, please give our Help Desk at 866-651-3180 (available 24/7) a call so that we can walk you through it and troubleshoot.

outdated

This app operates under the old assumption that the only way to improve health is to; increase steps and distance and or reduce calories.
Tons of new and not so new data suggest that strength training and weight lifting offer health benefits that far out weigh (no pun intended) those that are achieved by Long Slow Distance training such as walking, jogging and etc.
The concept of caloric reduction is also equally out of date. The need for a reduction of caloric intake indicates that a subjects activity levels have decreased to a point that their current eating habits are providing an excess of energy which is not being used but is being stored as body fat that in turn is creating unhealthy conditions within the body.
Someone who is training for strength, needs to increase their caloric intake, which in turn provides energy for the lifts, builds muscle and strength and increases recovery economics. As strength increases, so also body fat decreases.
So, to conclude; this app should allow entries and data collection for ‘weight lifted’, ‘time spent lifting’ and anything else related to measuring the benefits of this type of activity.

longrope

6 months ago

Response from developer

Thank you for the thoughtful feedback.

Ease of usage

Thank for update the records portal!

Big Boy Tim Smith

7 months ago

Response from developer

Glad to hear you like the update!

Excellent app

I use Apple Watch and it looks like a great way to share my data collected with VA’s health care providers (if they know how to access it). One of my health care provider said they might not be able to access it due to VA’s security. Users should note that Apple supports only a limited amount of health device. But you can manually input data in Apple’s Health app and SMHD will sync it.

LanceYH

7 months ago

Response from developer

Thank you for your feedback. We’re collaborating with our providers to ensure they know how to access data from the app within our electronic health records.

Apple Watch Not There

Went to add device, but Apple Watch not listed.

TheRealRuralKing

8 months ago

Zero support

I’ve called the support line a number of times. They immediately state it’s a Login.gov issue (which it is not) and say, “Let’s conference them in to resolve this.” Then, rather than doing as stated, they blind transfer you to Login.gov and the Login.gov support team always determines it’s not a Login.gov issue, but since the app support person lied and did not stay on the phone, nothing gets resolved at all. Aside from that, when I was able to log in, every VAMC provider from three different states has, to this date, been unable to reference or find where this data is sent.

Upset Consumer

8 months ago

Thank you

I’m so glad for now knowing how to almost navigate system, many of us x military are very old
:-)

Handsone One

9 months ago

Response from developer

We're glad you had success. If you encounter issues navigating or with anything else in the app, please remember you can contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot.

Pushed to comply

It's just okay. It's clunky but it works

Nope 179

9 months ago

Response from developer

We appreciate you taking the time to leave a review. If you encounter issues with the app, please contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot, available 24/7.

Nice idea, but

Since the data this app sees originates with my devices, it should not require me to login to see my own data as seen by the app. I deleted the app as soon as I saw that. Security is a good thing, but there is such a thing as “too much of a good thing”. I would really like to be able to more easily share my health data between systems without excessive hoops to jump through.

harry a k

10 months ago

Lost data

I put in data every day for two months - it is all gone. No recovery???????

JBM_TX

a year ago

Ummmm…

Not sure what happened but the app worked fairly well up until a few days ago. Now, even though the info being imputed is there, I can only see it if I log into the website on my PC. To me this defeats the purpose of a mobile app since I’m not toting my PC around just to show my healthcare team my stats.

Kammelle the Klooless

a year ago

Unable to find matching devices

Hard hard hard to find devices that work with the VA app.

DRHALLSR49

a year ago

Great App to Share Health Data

I truly like this concept, especially since I’m very adamant about tracking my health data. I use Apple data collection through my Apple Watch to my iPhone to the SMHD app.

However, our healthcare providers must also utilize the provider facing app tools in order to receive and review the data we are sending using the SMHD app.

Otherwise, I think is an excellent mobile health reporting app.

Next I would allow for more heart specifics like AFIB.

The Edspain

a year ago

Apple Watch

App would does not connect to Apple Watch or heart watch app. My Apple health data not updating even though I have it set to share all data.

Den141

a year ago

What does it do?

Hwyman86

a year ago

Will not log im

When I press the login I just get a message to wait until the application is loading and a spinning wheel.

Stu_1959

a year ago

Response from developer

Thank you for your feedback. We're sorry you hit a loading wheel that disrupts logon. If you are still experiencing this issue please contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot.