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Features

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About

Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.

Patient portal for health records
Message doctor and care team
Review test results
Manage appointments
Request prescription refills
Find urgent care locations
Pay medical bills
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What users say

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What's New in MyBILH

11.7.4

June 18, 2026

Miscellaneous fixes and improvements.

User reviews

Easy to use

The app is easy to navigate. The tabs are clear. It does not look busy or overwhelming. The login process once established is simple. my only issue is that at times it requires a verification to use my phone which I have done previously and that might be confusing to people who are not custom to using smart phones.
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Messages

The Docter I have doesn’t look at messages. What is the point t of the system we are told to use

Unbelievably slow recently

It’s almost not worth using lately. It’s so time consuming. To many errors try agains. Had no problems until a few months ago. Even via the browser it’s slow but better chance of actually get in and getting your info. Been reporting on this for a few months

MyBILH App

Very good and many important health record documentation, links to health info and guidance/reminders. I have seen this app improve over my 47 years of being a MAH patient.

Great app

Very convenient for communication with drs and management of appointments and viewing test results

Developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to reach out to doctors directly

Bug

Messages not being received or delayed

Bug

Appointments being deleted from the system

Bug

Difficulty signing up and navigating the app

Bug

Requested Features

3 requests

Ability to change login credentials

Feature

Better integration with previous medical record systems

Feature

More detailed visit/appointment descriptions

Feature

FAQ

What is MyBILH?

MyBILH is a digital health management platform that provides patients with easy access to various tools and services for managing their health and medical care. It allows users to access their patient portal, find hospital information, locate urgent care facilities, pay bills, and search for doctors.

What are the key features of MyBILH?

Key features include the MyBILH Chart patient portal for accessing health records, messaging with your care team, reviewing test results, managing appointments, and requesting prescription refills. It also offers hospital information, urgent care finder, bill payment options, and a doctor search directory.

Is MyBILH free to use?

Yes, the application is free to download and use. There are no advertised costs associated with accessing the digital tools and services provided within the app.

What kind of health data can I upload?

You can upload health and fitness data, including information from the Apple Health app, when you are enrolled in self-tracking programs. This allows for a more comprehensive view of your health within the platform.

How can I find a doctor using MyBILH?

The app includes a 'Find a Doctor' feature that allows you to search the provider directories. You can find primary care physicians, specialist physicians, or advanced practice providers within the Beth Israel Lahey Health network.